Emmanuel Seidu Iyeteku
Ottawa
Overview
9
9
years of professional experience
Work History
Cleaner
Homestead
Ottawa
01.2021 - 01.2024
- General apartment cleaning
- Carpet cleaning and vacuuming
- General cleaning services
- Use of auto-scrubbers in washing the floor
- Use of burnishing machine in floor maintenance
- Use of power truck in moving merchandise
- All other duties as assigned
Janitorial Services
Scandinavian Building Services (IKEA Store, Pincrest)
01.2017 - 01.2021
- General cleaning services
- Use of auto-scrubbers in washing the floor
- Use of burnishing machine in floor maintenance
- Use of power truck in moving merchandise
- All other duties as assigned
Customer Service Representative (CSR)
Farm Boy
Kanata
01.2015 - 01.2017
- General store maintenance
- Customer care and attendance
- Supporting general staff
- Stocking
- Sales and customer care
- General duties
Education
Food Handler Certificate -
01-2025
Certificate Course - undefined
Algonquin College
Ottawa01-2011
Skills
- Technical Knowledge
- Professional, friendly and courteous with the ability to provide superior customer service
- Have the ability to communicate effectively with clients, both verbally and in writing
- Ability to work well under pressure and meet deadlines in a fast paced environment
- Have excellent organization and time management skills
- Strong analytical and decision making abilities to work with a variety of clients
- Adaptable to change and works very well under pressure
- Team player with strong work ethic and the ability to work with minimal supervision
- Interpersonal and Judgment Skills
- Know how to establish good working relationships with clients and colleagues
- Able to demonstrate strong judgment, tact and diplomacy when dealing with difficult clients and requests for information that are sensitive in nature
- Ability to obtain and analyze information in order to provide the appropriate information or response to an inquiry
- I respond very well to clients in a timely and reliable fashion
- Communication and Computer Skills
- Ability to communicate in a clear manner to a variety of audiences
- Skilled in delivering simple presentations to a broad range of client groups
- Experienced in preparing a variety of written materials such as letters, emails, and routine correspondence
- Strong competency in the use of the computer software such as word processing spreadsheet and database applications
- Know database systems and back-up procedures to maintain backup records
Timeline
Cleaner
Homestead
01.2021 - 01.2024
Janitorial Services
Scandinavian Building Services (IKEA Store, Pincrest)
01.2017 - 01.2021
Customer Service Representative (CSR)
Farm Boy
01.2015 - 01.2017
Certificate Course - undefined
Algonquin College