Emmanuel Ramirez
Pico Rivera
Summary
Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering a collaborative environment to meet organizational goals. Reliable team player with a focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency. Experience in managing multiple locations and overseeing operations.
Overview
9
9
years of professional experience
Work History
Operations Manager
ReadySpaces
La Mirada, CA
01.2026 - Current
- Managed member relations to enhance satisfaction and retention across multiple properties.
- Oversaw property maintenance operations, ensuring timely resolution of issues and compliance with regulations.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
General Manager
Chipotle Mexican Grill
Gardena, CA
07.2019 - 06.2025
- Maintained accurate inventories of food, supplies and equipment.
- Recruited, trained and supervised staff members.
- Ensured compliance with health, safety and sanitation standards.
- Provided direction, guidance and motivation to team members.
- Scheduled staff shifts and monitored labor costs.
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
Sales/ Online sales
Caruso Ford Lincoln
Long Beach, CA
08.2017 - 06.2019
- Sales Negotiation& Closing Techniques
- CRM lead generation& Prospecting
- Setting up test drives and appointments for customer
- Cold calling and prospecting for potential customers
- Meet sales quota on consistent basis
General Manager
McDonalds
Lawndale, CA
03.2017 - 05.2019
- Maximized revenue by identifying key long-term growth initiatives.
- Determined project schedules and maintained timeline with proactive adjustments to workflow.
- Greeted customers and responded to customer inquiries.
- Identified sales opportunities by analyzing customer complaints reports and increasing sales by 10%.
- Increased sales and improved employee turnover
- Directed safety operations and maintained a clean work environment in adherence to FDA and OSHA requirements.
- Managed, hired and trained a high performing sales and support team while maximizing profitability by setting performance benchmarks for customer service, food cost control, revenue, sales and profits.
Education
High School Diploma -
Downey High School
Downey, CA, United StatesSkills
- Superior communication skills
- Hardworking mentality
- Bilingual in Spanish/ English
- Sales plan implementation
- Staff motivation
- Task delegation
- Multi-unit management
Timeline
Operations Manager
ReadySpaces
01.2026 - Current
General Manager
Chipotle Mexican Grill
07.2019 - 06.2025
Sales/ Online sales
Caruso Ford Lincoln
08.2017 - 06.2019
General Manager
McDonalds
03.2017 - 05.2019
High School Diploma -
Downey High School