Emmanuel Pooler
Los Angeles,CA
Summary
Dependable and disciplined individual with positive attitude and strong sense of responsibility. Knowledgeable in security protocols and threat assessment, proficient in surveillance and emergency response. Committed to ensuring safety and protection through effective strategies and quick decision-making. Qualified Desired Position with extensive background in private security operations and risk management. Successfully managed high-risk environments, ensuring safety and asset protection for clients. Demonstrated exceptional situational awareness and threat assessment abilities. Experienced with high-risk security operations and threat mitigation. Utilizes strategic planning and advanced surveillance techniques to ensure client safety. Knowledge of emergency response protocols and team coordination for optimal security outcomes. Security professional with extensive experience in high-stakes environments, providing top-tier asset protection and risk management. Proven ability to collaborate effectively with teams and adapt to dynamic security needs. Known for strategic thinking, situational awareness, and reliability under pressure. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
9
9
years of professional experience
5
5
Certification
Work History
Private Security Contractor
N/a
01.2020 - 08.2024
- Contracted officer working private gigs
- Anything security related from body guard services, to event security
- Armed or unarmed
- Conducted guard check up at various location to ensure they were on post in proper uniform and abiding by the post orders
- Conducted interviews for qualifying officers
- Trained guards for different post
- Managed sensitive information securely, protecting clients'' confidentiality and privacy at all times.
- Implemented rigorous emergency management procedures, reducing the impact of unforeseen incidents on client operations.
- Enhanced team performance with ongoing training and professional development opportunities.
- Provided detailed threat intelligence briefings to both clients and internal teams, enhancing overall situational awareness.
- Ensured safety of high-profile clients through meticulous planning and coordination.
Security Officer
Absolute Security
08.2019 - 10.2020
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies
- Wrote detailed reports on property damage, theft, presence of unauthorized persons
- Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Operations Manager
America One
06.2017 - 07.2019
- Oversaw contract negotiations, budget implementation, disciplinary reviews, training and work schedules
- Identified, developed, implemented and maintained security protocols for organization
- Oversaw quality control implementations and reporting, working closely with contract representative
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs
- Led identification, development, implementation and maintenance of security requirements for entire organization
- Developed improved training methods
- Managed security team schedules, ensuring optimal coverage for facility protection.
- Reduced response times for security incidents with thorough staff training and resource allocation.
- Managed budgets for security expenses, prioritizing investments in equipment and technology upgrades where necessary.
- Conducted regular risk assessments to identify potential vulnerabilities and develop appropriate countermeasures.
- Promoted a culture of safety and security awareness among all employees through targeted training, communication campaigns, and ongoing support initiatives.
- Ensured regulatory compliance by staying up-to-date on industry standards and guidelines governing physical security operations.
- Maintained detailed records of all security-related events, providing valuable data for future risk assessments and strategic planning initiatives.
- Improved security operations efficiency by implementing new protocols and procedures.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Kept team compliant with security protocols and appearance standards.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Investigated incidents and wrote reports.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Oversaw contract negotiations, budget implementation, disciplinary reviews, training and manpower work schedules.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Supervised team of Number security personnel during shift.
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Implemented comprehensive security plans to provide highest levels of protection for facilities.
Security Supervisor/ Manager
Home Depot (Corporate)
06.2015 - 04.2017
- Oversaw staff timekeeping entries and reports in CCTV
- Oversaw team of security officers and managed scheduling and performance evaluations
- Supervised team of 15 security personnel during shift
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility
- Answered alarms, investigated disturbances and contacted law enforcement personnel to de-escalate crises
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Recorded incident reports with detailed accounts of occurrences.
- Conducted regular patrols of facility to detect and deter security threats.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
Ogden City Recreation Supervisor
Home Depot (Corporate)
06.2015 - 04.2017
- Interviewed, trained and supervised part-time and seasonal personnel to perform job functions of recreation center
- Managed timesheets for recreation attendants, instructors and coaches to provide prompt payment
- Planned and evaluated recreation and athletic programs with recreation director to support community
- Enforced safety procedures and protocols among staff and students to maximize safety
- Developed positive and productive relationships with kids, and parents
Education
Master of science - criminal justice
Weber state university
Ogden, UT12.2018
Bachelor of Science - Child Psychology
Weber State University
Ogden, UT04.2017
Bachelor of Science - Criminal Justice
Weber State University
Ogden, UT04.2017
Skills
- Intruder Removal
- Intrusion Detection
- De-escalation Techniques
- Emergency Response
- CCTV Monitoring
- Theft Prevention
- CPR Certified
- Exposed firearm permit
- Baton permit
- Pepper spray permit
- Guard card permit
- Security
- Loss Prevention
- Surveillance
- Supervising Experience
- Cash Handling
- Intelligence Experience
- Conflict Management
- Administrative experience
- Time management
- Microsoft Outlook
- Conflict management
- Loss prevention
- Management
- Recruiting
- Microsoft Excel
- Interviewing
- Leadership
- Crowd control
- Incident reporting
- Access control
- Threat assessment
- Intelligence gathering
- Asset protection
- Security planning
- First aid and CPR
- Patrol procedures
- Firearms proficiency
- Investigative skills
- Work ethic
- Punctuality
- Reliability
- Workplace safety
- Patrolling
- Verbal and written communication
- CCTV monitoring
- Security camera monitoring
- Situational awareness
- Relationship building and management
- Security procedures
- Reporting skills
- Event security
- Security operations experience
- First aid certified
- Conflict resolution
- Staff management
- Complex Problem-solving
- Sensitive information handling
- Security protocols
- De-escalation techniques
- Perimeter security
- Personal security
- Patrol techniques
- Superb surveillance skills
- Background checks
- Crime prevention
- ID verification
- Criminal investigations
- Dispatch
- Criminal law
- Active shooter response
- Visitor management
- Building patrol
- Radio communication
- Security operations
- Bagging inspection
- Detail orientation
- Teamwork
- Teamwork and collaboration
- Customer service
- Team player
- Problem-solving
- Honest and dependable
- Reliable and responsible
- Attention to detail
Certification
- Guard Card
- Baton Permit
- Class D Security
- AED Certification
- First Aid Certification
- CPR Certification
- Armed Security License
- Driver's License
Willingtorelocate
Riverside County, CA
Timeline
Private Security Contractor
N/a
01.2020 - 08.2024
Security Officer
Absolute Security
08.2019 - 10.2020
Security Operations Manager
America One
06.2017 - 07.2019
Security Supervisor/ Manager
Home Depot (Corporate)
06.2015 - 04.2017
Ogden City Recreation Supervisor
Home Depot (Corporate)
06.2015 - 04.2017
Master of science - criminal justice
Weber state university
Bachelor of Science - Child Psychology
Weber State University
Bachelor of Science - Criminal Justice
Weber State University
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