Emmanuel Piedra
Mississauga,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Team Leader
Osmow's Head Office
Mississauga, Ontario
11.2024 - Current
- Performed data entry and analysis of reports.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Utilized problem-solving skills when dealing with difficult situations or customer complaints.
- Collaborated with other departments to ensure smooth integration of new projects into existing operations.
- Developed strategies to increase efficiency within the team by streamlining processes and procedures.
Manual Deboner
Osmow's Head Office
Mississauga, Ontario
03.2023 - 10.2024
- Monitored inventory levels of raw materials, supplies and finished goods as needed.
- Used hand tools such as knives, saws, cleavers and scissors to remove bones from meat.
- Communicated effectively with other team members regarding production goals and objectives.
- Evaluated meat temperatures for safety and quality and kept detailed records of heat statuses.
General Helper
Osmow's Head Office
Mississauga, Ontario
08.2022 - 02.2023
- Followed all safety protocols while performing tasks assigned by supervisors.
- Helped customers complete tasks.
- Operated equipment with strong focus on safety and ground communication.
- Demonstrated best safety practices working at heights and lifting various objects.
Physical Therapist
Unidad Basica de Rehabilitacion DIF
Tlaquiltenango, Morelos, Mexico
01.2022 - 05.2022
- Maintained professional relationships with coworkers, supervisors, colleagues, vendors and other members of the healthcare team.
- Utilized problem-solving skills to identify potential solutions for challenging cases.
- Monitored patient progress and modified treatment plans accordingly.
- Developed home programs for patients to continue their rehabilitation at home.
- Maintained accurate records of patient visits and progress notes in accordance with company policies and procedures.
- Assisted patients with activities of daily living, such as ambulation and transfers.
- Identified and properly documented patient goals, evaluated progress and planned reevaluation.
Medical Receptionist
C.R.E.E.
Cuernavaca, Morelos, Mexico
08.2021 - 12.2021
- Updated internal databases with new account information as needed.
- Provided general administrative support including filing documents, scheduling appointments.
- Provided excellent customer service by responding to inquiries in a timely and efficient manner.
- Established trustful relationships with customers through effective communication skills.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
Physical Therapist Intern
C.R.E.E.
Cuernavaca, Morelos, Mexico
08.2020 - 07.2021
- Maintained accurate documentation of patient progress including notes from sessions and outcomes achieved during treatment.
- Collaborated with interdisciplinary teams including physicians, nurses and social workers to coordinate care for each patient.
- Performed administrative tasks such as scheduling appointments and updating medical records.
- Treated patients to relieve pain, develop or restore function and maintain maximum performance.
- Worked with physical therapist and other disciplines to provide adaptive equipment for improving patient function.
Personal Support Worker
Private Home Care
Cuernavaca, Morelos, Mexico
08.2019 - 12.2019
- Facilitated communication between healthcare providers regarding the status of each client's health.
- Observed clinical conditions of patients while providing direct patient care services.
- Administered medications according to physician's orders and monitored responses to treatment regimens.
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Recorded vital signs, including temperature, pulse, respiration rate and blood pressure.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
Physical Therapist Technician Intern
I.S.S.S.T.E.
Cuernavaca, Morelos, Mexico
05.2018 - 09.2018
- Assisted physical therapists with treatments by preparing equipment and helping patients move to different positions during exercises.
- Instructed patients on proper exercise techniques and how to use assistive devices such as canes, walkers, crutches or wheelchairs.
- Cleaned medical equipment after each use following established procedures for sterilization or disinfection.
- Communicated regularly with physical therapists regarding patient progress towards goals set forth in their individualized treatment plan.
Front Desk Medical Receptionist
Álvaro Pineda Mérida
Cuernavaca, Morelos, Mexico
08.2017 - 04.2018
- Provided customer service to patients including answering questions about treatments or services offered by the practice.
- Checked-in patients when they arrived at the front desk; obtained necessary paperwork from them prior to check-in process.
- Provided administrative support such as filing documents, photocopying materials and organizing office supplies.
- Verified patient demographics, entered data into electronic health record system and provided support to physicians.
Education
Diploma - Cardiac And Pulmonary Rehabilitation
Centros De Estudios E Investigación FISICOL
Bogotá, Colombia07-2021
Bachelor of Science - Physical Therapy
Universidad Tecnológica Emiliano Zapata (UTEZ)
Cuernavaca, Morelos, Mexico07-2020
High School Diploma -
Universidad Autónoma Del Estado De Morelos
Jojutla, Morelos, Mexico07-2016
Skills
- Communication skills
- Multitasking
- Good Telephone Etiquette
- Administrative support
- Problem solving
- Team collaboration
- Safety protocols
- Attention to detail
- Documentation and reporting
- Customer support
Languages
Spanish
Native/ Bilingual
English
Full Professional
Certification
- Accessibility for Ontarians with Dissabilities Act (AODA).
- 4 Steps to Health and Safety
- First Aid and CPR
- Joint Health and Safety
Accomplishments
- Best school score during the physical therapy degree.
- Publication of research work during stay as a physiotherapy intern.
Timeline
Assistant Team Leader
Osmow's Head Office
11.2024 - Current
Manual Deboner
Osmow's Head Office
03.2023 - 10.2024
General Helper
Osmow's Head Office
08.2022 - 02.2023
Physical Therapist
Unidad Basica de Rehabilitacion DIF
01.2022 - 05.2022
Medical Receptionist
C.R.E.E.
08.2021 - 12.2021
Physical Therapist Intern
C.R.E.E.
08.2020 - 07.2021
Personal Support Worker
Private Home Care
08.2019 - 12.2019
Physical Therapist Technician Intern
I.S.S.S.T.E.
05.2018 - 09.2018
Front Desk Medical Receptionist
Álvaro Pineda Mérida
08.2017 - 04.2018
Bachelor of Science - Physical Therapy
Universidad Tecnológica Emiliano Zapata (UTEZ)
High School Diploma -
Universidad Autónoma Del Estado De Morelos
Diploma - Cardiac And Pulmonary Rehabilitation
Centros De Estudios E Investigación FISICOL
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