Emmanuel Penalosa
San Diego
Summary
Motivated college student at UC Riverside with experience in customer service, marketing, and community engagement. Bilingual in Spanish and English, both written and spoken. Previously interned at Verde Design, where I supported proposal writing, city outreach, and marketing research. Known for strong communication, reliability, and a hardworking attitude in both team and independent settings.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Jackie Robinson Family YMCA
01.2025 - 05.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Marketing Assistant Intern
Verde Design, Inc
03.2024 - 10.2024
- Contributed to content creation for company blog, newsletter, and other marketing channels to improve rankings and boost audience engagement.
- Assisted in the development of sales enablement materials such as case studies, whitepapers, and product datasheets to support the sales team during client meetings.
- Conducted competitive analysis studies to help inform strategic positioning decisions within the marketplace.
- Increased company awareness by developing and executing targeted marketing campaigns.
Front Desk Receptionist
Nativity Prep Academy
01.2024 - 06.2024
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Assisted in coordination of company events, contributing to successful and well-organized functions.
Education
High School Diploma -
Cristo Rey San Diego High School
San Diego, CA05-2025
Skills
- Customer service
- Cash handling
- Telephone etiquette
- Data entry
- Problem-solving skills
- Team collaboration
- Appointment scheduling
- Verbal and written communication
- File organization
- Front office management
- Sensitive information handling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Cooking
- Avid Reader
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Gym Workouts
- Volunteering
- Photography
- Creative Writing
- Gardening
Timeline
Front Desk Receptionist
Jackie Robinson Family YMCA
01.2025 - 05.2025
Marketing Assistant Intern
Verde Design, Inc
03.2024 - 10.2024
Front Desk Receptionist
Nativity Prep Academy
01.2024 - 06.2024
High School Diploma -
Cristo Rey San Diego High School
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