Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emmanuel Owusu

Whitby,ON

Summary

Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.

Overview

6
6
years of professional experience

Work History

Team Member

Tim Hortons
09.2023 - Current
  • Maintained a clean and sanitary work environment by adhering to strict health and safety guidelines, ensuring a safe dining experience for all customers.
  • Managed cash register transactions accurately, maintaining proper cash handling procedures to minimize discrepancies.
  • Handled customer concerns promptly and professionally, resulting in increased customer loyalty and repeat business.
  • Earned recognition from management for consistent punctuality, strong work ethic, and excellent teamwork skills.

Administrative Secretary

Office Of The Head Of The Local Government Service
01.2022 - 07.2023
  • Supported executive decision-making by preparing agendas, taking minutes during meetings, and distributing relevant information.
  • Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
  • Emphasized accuracy and attention to detail with thorough proofreading efforts, ensuring error-free documentation for both internal and external communications.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.

Janitor

Adu Gyamfi Senior High School
08.2018 - 12.2021
  • Improved facility cleanliness by performing daily maintenance tasks such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
  • Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
  • Safeguarded building security by locking doors and setting alarms at the end of each shift.

Education

Bachelor of Arts - Psychology

Methodist University Ghana
Accra, Ghana
06.2017

Skills

  • Windows, Doors and Carpet Cleaning Expertise
  • Furniture Moving
  • Restroom Care
  • Attention to Detail
  • Power Equipment Operation
  • Adherence to Sanitation Policies
  • Team Collaboration
  • Effective Communication
  • Well Organized
  • Time management abilities

Languages

English
Native or Bilingual

Timeline

Team Member

Tim Hortons
09.2023 - Current

Administrative Secretary

Office Of The Head Of The Local Government Service
01.2022 - 07.2023

Janitor

Adu Gyamfi Senior High School
08.2018 - 12.2021

Bachelor of Arts - Psychology

Methodist University Ghana

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Emmanuel Owusu