EMMANUEL OLUWOLE
St. John's,NL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
First Choice Couriers
04.2023 - 02.2024
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Customer Service Associate
Ipile Earth Synergy Construction
01.2018 - 02.2023
- Maintains relationships with clients and colleagues
to follow-up on inbound leads, target clients to
maximize profits, and improve sales. - Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Kept detailed records of customer interactions to track and resolve issues quickly.
- Utilized internal software and tools to meet customer needs and resolved issues promptly.
Client Support Administrator
Hembridge Attorney's
06.2016 - 12.2017
- Enhanced client satisfaction by promptly addressing concerns and providing comprehensive support.
- Developed strong relationships with clients, fostering a positive atmosphere and ensuring loyalty.
- Facilitated communication between internal teams to ensure seamless delivery of services to clients.
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
Education
Diploma - Office Administration
College of The North Atlantic
St. John's, NL06.2022
Bachelor of Science - Economics
Covenant University
Ota, Nigeria06.2016
Skills
- Excellent Communication and interpersonal skills
- Office Administration
- Documentation And Reporting
- Effective Time Management
- Team Player
- Flexible & Adaptable
- Proficient in Microsoft Office (Word, Excel, and PowerPoint)
Certification
- Certified [Introduction to Business Data Analysis], Dataville Academy.
Additional Information
References
- Jessica Eddy
Instructor
College of the North Atlantic
St. John’s, NL
(709) 751-6730
jessica.eddy@cna.nl.ca
- John Alade
Director
Ipile Earth Synergy Construction Ltd
Abuja, Nigeria
+2348089324568
john.alade@ipile.com
- John Craig
Manager
First Choice Courier Movers
St. John’s, NL
(709) 639-5291
john.craig@firstchoice.com
Timeline
Administrative Assistant
First Choice Couriers
04.2023 - 02.2024
Customer Service Associate
Ipile Earth Synergy Construction
01.2018 - 02.2023
Client Support Administrator
Hembridge Attorney's
06.2016 - 12.2017
Diploma - Office Administration
College of The North Atlantic
Bachelor of Science - Economics
Covenant University
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