EMMANUEL OCAA
Edmonton,AB
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Detail-oriented General Laborer learns new things and past experience in construction. Diligent in performing cleaning, transporting materials and maintaining equipment. Consistent in on-time arrival and full-day work. friendly and humorous team player.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Laborer
MATTs Janitorial And Building Maintenance
08.2023 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted team members with tasks that require group effort.
- Performed general housekeeping and cleaning tasks.
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
- Performed quality checks on products and materials to identify any defects.
- Notified supervisors of defective equipment or material.
- Transported heavy materials using tugs, hand trucks and pallet jacks throughout work zone.
- performed general duties like wall painting, floor waxing, carpet vacuuming.
Hospitality Services Manager
Makerere University Guest House
07.2019 - 06.2023
- Increased customer service ratings significantly through personable service.
- Offered appropriate reservation options based on expected attendees when coordinating events.
- Greeted guests upon arrival and offered assistance.
- Assisted guests with check-ins, account inquiries and any additional services needed.
- Maintained consistent positive customer feedback.
- Responded to incoming guests, telephone calls and email inquiries with efficiency and professionalism.
- prepared daily sales reports
- banked sales on daily basis
- created proposal for service marketing
- managed the social media activities
Care Giver
Lira Catholic Diocese
01.2018 - 07.2019
- Supported daily hygiene needs of retired priests by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care at the parish.
- Provided compassionate care to cultivate well-being.
- Monitored clients' overall health and well-being and noted significant changes.
- Prayed together to empower them spiritually
Storkeeper
Balam Events And Sounds
02.2017 - 12.2018
- Received product shipments and organized in stockroom storage area.
- Documented shipping and receiving records to confirm receipt of orders.
- Received, merchandised and arranged all items.
- Kept hiring receipts and maintained accounting records.
- Stocked storerooms .
- Filled orders by gathering merchandise specified in requisitions.
Education
Master of Science - Tourism And Hospitality Management
Makerere University
Kampala Uganda01.2025
Bachelor of Arts - Tourism And Hospitality Management
Makerere University
Kampala Uganda01.2018
Skills
- Construction Support
- Equipment storage Management
- Traffic Control
- Excellent communication both oral and written
- computer skills
- Drywalling
- Physical fitness ability
- Driving skills
Certification
Standard first Aid and CPR/AED
WHMIS(2015)
CSTS(2020)
Alberta food safety Basics
OSHA forklift
Timeline
General Laborer
MATTs Janitorial And Building Maintenance
08.2023 - Current
Hospitality Services Manager
Makerere University Guest House
07.2019 - 06.2023
Care Giver
Lira Catholic Diocese
01.2018 - 07.2019
Storkeeper
Balam Events And Sounds
02.2017 - 12.2018
Master of Science - Tourism And Hospitality Management
Makerere University
Bachelor of Arts - Tourism And Hospitality Management
Makerere University
Standard first Aid and CPR/AED
WHMIS(2015)
CSTS(2020)
Alberta food safety Basics
OSHA forklift
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