Emmanuel NZAYISENGA
Edmonton ,Canada
Summary
Dedicated and multidisciplinary health professional with a Ph.D. in Health and Society, a Doctor of Pharmacy (PharmD), and a Master’s degree in Health Product Manufacturing and Quality. Experienced in pharmaceutical production, quality assurance, and psychosocial support across both African and Canadian healthcare systems. Skilled in working within clinical, industrial, and community-based environments to support vulnerable populations and promote health equity. Recognized for strong organizational skills, attention to detail, and a collaborative approach to care and service delivery. Committed to evidence-based practices and contributing to the success of interdisciplinary teams.
Overview
7
7
years of professional experience
Work History
Psychosocial Worker & Executive Assistant
Harmonie Conjugale (formerly Progam)
06.2022 - 01.2025
- Managed client files with accuracy and confidentiality
- Co-developed thematic workshop materials to enhance program delivery
- Facilitated support group sessions to provide client assistance
- Conducted administrative and secretarial duties to ensure smooth operations
Pharmacy Technician (ATP)
Pharmacy Denis Ruel
11.2021 - 06.2022
- Received and managed incoming calls, addressing customer inquiries promptly.
- Sorted, counted, and organized medications following pharmacy protocols.
- Accurately entered prescriptions into the pharmacy system and maintained records.
- Operated the cash register and handled customer transactions professionally.
- Assisted pharmacists with inventory management and daily operational tasks.
Psychosocial Worker
Old Brewery Mission
01.2022 - 05.2022
- Provided support to homeless adults and addressed their immediate needs.
- Performed crisis intervention and accompanied clients to hospital appointments.
- Maintained accurate client records and handled administrative tasks.
- Collaborated with multidisciplinary teams to coordinate client care and resources.
Pharmaceutical Production Pharmacist
Cooper Pharma
03.2020 - 09.2021
- Streamlined production processes and developed medication databases to improve efficiency.
- Conducted weighing, sampling, and in-process controls for manufacturing and packaging in line with quality standards.
- Authored and updated SOPs and technical documents ensuring regulatory compliance.
- Managed deviations and implemented corrective and preventive actions (CAPA).
- Trained in Good Manufacturing Practices (GMP) and ensured compliance.
- Participated in manufacturing solid, paste, and liquid dosage forms.
Quality Assurance Intern
Génération Santé
04.2019 - 09.2019
- Led equipment qualification processes for solid and liquid production zones to ensure operational readiness.
- Developed detailed qualification and validation protocols in compliance with regulatory standards.
- Conducted Quality Installation (QI), Quality Operation (QO), and Quality Performance (QP) tests, and prepared comprehensive qualification reports.
Industrial Pharmacy Intern
Cooper Pharma
03.2018 - 06.2018
- Performed quality control testing on finished products and raw materials to ensure compliance with regulatory standards.
- Prepared and maintained quality documentation in accordance with the European Pharmacopoeia.
- Utilized advanced analytical instruments including HPLC, GC, TLC, laser granulometry, and Karl Fischer titration for material analysis.
- Received training in complaint management, Good Manufacturing Practices (GMP), ISO 9001 standards, and conducted internal audits.
Biological Pharmacy Intern
Ibn Rochd Hospital
12.2017 - 03.2018
- Managed clinical data and performed diagnostic blood tests with accuracy and confidentiality.
- Operated biomedical analyzers to support laboratory testing and analysis.
- Conducted a range of blood sampling procedures, including venipuncture and bone marrow aspiration, adhering to safety and quality standards.
Community Pharmacy Intern
Pharmacie des Saranaz
09.2017 - 12.2017
- Received comprehensive training in pharmacy operations and workflow management.
- Ensured strict compliance with Good Pharmacy Practices (GPP) and regulatory standards.
- Conducted prescription analysis, accurately dispensed medications, and coordinated with suppliers to maintain inventory.
Education
Ph.D. - Health and Society (Interdisciplinary Program)
University of Quebec in Montreal (UQAM)
Montreal07.2025
Master's - Health Product Manufacturing Processes and Quality
University of Toulouse III - Paul Sabatier
07.2019
Doctor of Pharmacy (PharmD) -
Faculty of Medicine and Pharmacy
Casablanca07.2019
Undergraduate Diploma - Life Sciences
Chouaib Doukkali University
El Jadida07.2014
High School Diploma - Biochemistry-Mathematics and Entrepreneurship
Musanze Science School
07.2011
Skills
- Good Manufacturing Practices (GMP) compliance and regulatory validation
- Crisis intervention, case management, and client support
- Standard Operating Procedure (SOP) development and technical documentation
- Pharmaceutical production, quality control, and quality assurance
- Clinical documentation, reporting, and interdisciplinary collaboration
- Program coordination, workshop facilitation, and problem-solving skills
- Time management and organizational skills
- Attention to detail and quality-focused approach
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Psychosocial Worker & Executive Assistant
Harmonie Conjugale (formerly Progam)
06.2022 - 01.2025
Psychosocial Worker
Old Brewery Mission
01.2022 - 05.2022
Pharmacy Technician (ATP)
Pharmacy Denis Ruel
11.2021 - 06.2022
Pharmaceutical Production Pharmacist
Cooper Pharma
03.2020 - 09.2021
Quality Assurance Intern
Génération Santé
04.2019 - 09.2019
Industrial Pharmacy Intern
Cooper Pharma
03.2018 - 06.2018
Biological Pharmacy Intern
Ibn Rochd Hospital
12.2017 - 03.2018
Community Pharmacy Intern
Pharmacie des Saranaz
09.2017 - 12.2017
Ph.D. - Health and Society (Interdisciplinary Program)
University of Quebec in Montreal (UQAM)
Master's - Health Product Manufacturing Processes and Quality
University of Toulouse III - Paul Sabatier
Doctor of Pharmacy (PharmD) -
Faculty of Medicine and Pharmacy
Undergraduate Diploma - Life Sciences
Chouaib Doukkali University
High School Diploma - Biochemistry-Mathematics and Entrepreneurship
Musanze Science School
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