Emmanuel Mendoza
Daly City
Summary
Accomplished Head Food Runner at Cheesecake Factory and Team Lead at Cafe Venue, I've spearheaded initiatives that significantly enhanced team productivity and customer satisfaction. My expertise in food presentation and strong leadership skills have been pivotal in training teams, reducing order errors, and fostering a collaborative work environment. Achievements include leading successful special events and improving overall team performance.
Overview
3
3
years of professional experience
Work History
Head Food Runner
Cheescake Factory
05.2023 - Current
- Reduced order errors through meticulous attention to detail, ensuring accurate plate presentation and dish specifications.
- Contributed to the successful execution of special events and large parties by efficiently managing multiple tasks simultaneously.
- Supported efforts to minimize waste by accurately communicating meal modifications to the kitchen staff, reducing unnecessary food loss.
Team Lead
Cafe Venue
03.2023 - Current
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Food Runner, Barback
Lolinda
03.2022 - 01.2023
Cashier
Pollo Campero
03.2022 - 06.2022
Education
Bachelor of Arts - Agriculture
Universidad Nacional Agraria
Managua, Nicaragua12-2021
Skills
- Cleanliness standards
- Food presentation
- Order accuracy
- Table setting
- Table bussing
- Strong leadership
- Server assistance
- Strong work ethic
- Teamwork and collaboration
Timeline
Head Food Runner
Cheescake Factory
05.2023 - Current
Team Lead
Cafe Venue
03.2023 - Current
Food Runner, Barback
Lolinda
03.2022 - 01.2023
Cashier
Pollo Campero
03.2022 - 06.2022
Bachelor of Arts - Agriculture
Universidad Nacional Agraria
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