Summary
Overview
Work History
Education
Skills
Research
Languages
Timeline
Generic

EMMANUEL KWAME DWOMOH

Montreal,QC

Summary

Customer service-focused reservation agent with expertise in efficiently managing daily correspondences and operational tasks to exceed customer expectations. Organized and hardworking with strong computer skills, adept at proactively coordinating projects and aligning logistics with objectives. Exceptional problem-solver with sharp critical thinking and workflow coordination abilities.

Overview

3
3
years of professional experience

Work History

Shipping and Receiving

AMYLIOR
07.2024 - Current
  • Determine method of shipment and arrange shipping; prepare bills of lading, customs forms, invoices and other shipping documents manually or by computer
  • Assemble containers and crates, record contents manually or by computer, pack goods to be shipped and affix identifying information and shipping instructions
  • Oversee loading and unloading of goods from trucks or other conveyances
  • Inspect and verify incoming goods against invoices or other documents, record shortages and reject damaged goods
  • Unpack, code and route goods to appropriate storage areas
  • Maintain internal, manual or computerized record-keeping systems

Travel Assistant

ABA IMPACT LIMITED (MAXIMUM IMPACT LIMITED)
11.2022 - 01.2024
  • Planning and Coordinating transportation, accommodations, food, insurance, tours and activities
  • Advises clients regarding destinations, cultures, customs, weather and activities
  • Books travel arrangements and pays applicable fees
  • Bookings such as flights, hotels, and tours for clients
  • Handling conflicts with other plans travelers might have already booked for themselves
  • Dealing with customer queries and complaints
  • Providing advice about visas or passports
  • Training and supervising staff
  • Managing budgets
  • Maintaining statistical and financial records
  • Overseeing all operations and activities on the tours and reporting to the Managing Director

Assistant Development Planning Officer

Okaikwei North Municipal Assembly
Accra
10.2021 - 08.2022
  • Prepares invitation letters
  • Prepares memos
  • Prepares minutes
  • Prepares reports (Quarterly Reports, Annual Progress Report, and Annual Action Plan)
  • Data collection
  • Filing

Education

Bachelor of Arts - Integrated Development Studies

University for Development Studies
09.2021

WASSCE -

New Juaben Senior High School
Koforidua
01.2017

BECE -

Cosmos Basic School
01.2014

Skills

  • Leadership
  • Planning
  • Analytical skill
  • Excellent verbal skills
  • Reporting
  • Presentation skills
  • Good judgment skills
  • Client facing skills
  • Sales skills
  • Customer relationship skills
  • Community engagement
  • Data collection
  • Data analysis
  • Microsoft Office
  • Word
  • PowerPoint
  • Excel
  • Communication skills
  • Interpersonal skills
  • Team-building skills
  • Ability to work in a stressful environment

Research

  • Two years Community Development Field related work in West Gonja district in Savannah Region, 2018-2019, Our task for the first year was to come out with the community profile., The task for the second year was to write proposal on the most pressing needs found during the community profiling.
  • An investigation of the causes and trends of domestic fire outbreak: A case study of Wa Municipality, 08/01/20 - 09/30/20

Languages

English
Professional

Timeline

Shipping and Receiving

AMYLIOR
07.2024 - Current

Travel Assistant

ABA IMPACT LIMITED (MAXIMUM IMPACT LIMITED)
11.2022 - 01.2024

Assistant Development Planning Officer

Okaikwei North Municipal Assembly
10.2021 - 08.2022

Bachelor of Arts - Integrated Development Studies

University for Development Studies

WASSCE -

New Juaben Senior High School

BECE -

Cosmos Basic School

Similar Profiles

CREATE PROFILE
EMMANUEL KWAME DWOMOH