Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

EMMANUEL KRAH

Montreal,QC

Summary

Result-driven candidate with extensive knowledge of logistics and customs regulations. Develops and maintains relationships with clients, carriers and suppliers. Possesses excellent problem-solving and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

GENERAL FREIGHT

DELIVERSMART INC
03.2022 - 01.2024
  • Managed inventory to gather right amount of goods to meet client demands and minimize amount of waste.
  • Provided tracking information to enable clients to monitor progress of shipments.
  • Managed a high volume of shipments daily, prioritizing tasks effectively to meet tight deadlines without compromising quality or accuracy.
  • Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
  • Added insurance coverage to protect interest of client and shipment from loss or damage during transit.
  • Facilitated required documentation to manage customs clearance.
  • Served as a liaison between various parties involved in the supply chain process, fostering collaboration and communication to ensure timely deliveries.
  • Ensured compliance with import/export regulations, avoiding costly penalties or delays due to non-compliance issues.
  • Implemented strategies to minimize transit time while considering cost-effectiveness for both customers'' budgetary constraints and company revenue goals.

FURNITURE DELIVERY

MOBILIA
03.2020 - 11.2021
  • Handled customer inquiries and concerns regarding deliveries, resolving issues promptly to maintain positive relationships.
  • Maintained accurate records of deliveries, including signatures and confirmation documentation.
  • Inspected load security and checked for damages.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Filled out load paperwork and DOT-mandated log books.
  • Successfully avoided time delivery delays by carefully planning best routes.

INSURANCE ADVISOR

FINANCIAL HORIZONS GROUP
09.2018 - 02.2020
  • Consistently exceeded monthly sales quotas by effectively presenting product offerings to potential customers.
  • Monitored customer feedback and identified areas of improvement.
  • Utilized CRM software to manage client relationships.
  • Negotiated favorable terms on behalf of clients by leveraging industry knowledge during interactions with carriers.

INSURANCE ADVISOR

SUNLIFE FINANCIAL SERVICES
02.2016 - 07.2018
  • Increased client satisfaction by providing personalized insurance advice and recommending suitable policies.
  • Streamlined policy renewals for clients, leading to improved retention rates.
  • Enhanced customer trust by addressing concerns and explaining complex policy details in understandable terms.
  • Established long-lasting relationships with clients through proactive communication and exceptional service.
  • Conducted thorough risk assessments for clients, crafting tailored solutions to mitigate potential losses effectively.

Education

INSURANCE CERTIFICATE - INSURANCE OF PERSONS

VANIER COLLEGE
Montreal, QC
09.2015

No Degree - Psychology

CONCORDIA UNIVERSITY
MONTREAL, QC
05.2009

High School Diploma -

Cathedral High School
Hamilton, ON
06.2008

Skills

  • Cost Analysis
  • Invoice Preparation
  • Route Optimization
  • Multimodal Transportation
  • Schedule Coordination
  • Paperwork preparation
  • Supply Chain Coordination
  • Rate negotiation
  • Transportation Planning

Languages

English
Native or Bilingual

Timeline

GENERAL FREIGHT

DELIVERSMART INC
03.2022 - 01.2024

FURNITURE DELIVERY

MOBILIA
03.2020 - 11.2021

INSURANCE ADVISOR

FINANCIAL HORIZONS GROUP
09.2018 - 02.2020

INSURANCE ADVISOR

SUNLIFE FINANCIAL SERVICES
02.2016 - 07.2018

INSURANCE CERTIFICATE - INSURANCE OF PERSONS

VANIER COLLEGE

No Degree - Psychology

CONCORDIA UNIVERSITY

High School Diploma -

Cathedral High School
EMMANUEL KRAH