Professional in project management, bringing 8+ years of valuable experience in handling diverse client portfolios and delivering high-impact results. Known for strong team collaboration and adaptability to evolving project requirements. Expertise in resource management, client communication and ensuring project objectives are met with precision.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Financial Advisor
Royal Bank of Canada (RBC)
08.2022 - Current
Primary point of contact for 300+ client accounts, managing relationships across the full lifecycle.
Led complex, multi-stakeholder initiatives including the HSBC–RBC migration, coordinating timelines and onboarding.
Translated client goals into structured plans, ensuring clarity of scope, expectations, and outcomes.
Delivered regular updates, documentation, and follow-ups to maintain high client satisfaction and retention.
Developed tailored financial plans to align with client goals and risk tolerances.
Resolved client escalation in a timely and respectful manner, leading to exceptional client experience
Logistics Supervisor / Team Lead
Just Eat / SkipTheDishes
01.2018 - 01.2023
Coordinated teams of 15–20 across multiple regions, managing schedules, resources, and priorities.
Executed operational projects with defined timelines and performance targets.
Implemented workflow improvements that reduced delivery times by 20%.
Acted as communication bridge between teams, management, and partners.
Oversaw daily logistics operations, ensuring timely delivery and adherence to safety protocols.
Analyzed logistical data to identify trends, driving strategic decision-making for resource allocation.
Mentored junior staff in best practices, fostering a culture of continuous improvement within the team.
Education
Bachelor's in Applied Science - Environmental Studies
University of Manitoba
Winnipeg
01-2022
Skills
Verbal and written communication
Microsoft Office
Microsoft Projects
Team collaboration
Project planning and development
Client relations
Stakeholder communications
Risk management
Project estimation and bidding
Agile methodology
Performance evaluations
Vendor management
Languages
English
Full Professional
Certification
CAPM - Certified Associate in Project Management
PMP - Project Management Professional (in Progress)
Timeline
Senior Financial Advisor
Royal Bank of Canada (RBC)
08.2022 - Current
Logistics Supervisor / Team Lead
Just Eat / SkipTheDishes
01.2018 - 01.2023
Bachelor's in Applied Science - Environmental Studies