Emmanuel Fernandez
Tracy
Summary
Dependable and safety-focused team member with amusement park and customer service experience seeking a Ride Operator position. Dedicated to maintaining strict safety standards while delivering a positive and efficient guest experience.
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities.
Overview
7
7
years of professional experience
Work History
Team Member
Six Flags Fiesta Texas
San Antonio
07.2024 - Current
- Maintained a strong focus on guest safety by following park procedures and operational guidelines
- Delivered friendly and efficient service in a high-volume, fast-paced environment
- Assisted in managing guest flow to ensure smooth and organized operations
- Responded to guest concerns professionally, helping create a positive park experience
- Worked closely with team members and supervisors to meet daily operational goals
- Provided exceptional customer service to guests throughout the amusement park.
- Operated rides safely while ensuring guest compliance with safety protocols.
- Assisted in maintaining cleanliness and organization of park areas and facilities.
- Worked hard to learn required tasks quickly to maximize performance.
Sales Associate
Chivamex Soccer Inc.
Tracy
01.2019 - 01.2024
- Provided consistent, high-quality customer service in a fast-paced retail setting
- Handled cash and card transactions accurately and responsibly
- Built rapport with customers, encouraging repeat business and customer satisfaction
- Demonstrated initiative by maintaining organized displays and assisting team operations
- Assisted customers in selecting soccer equipment and apparel.
- Resolved customer inquiries and provided product information promptly.
Education
University of the Incarnate Word
San Antonio, TXUniversity of Silicon Valley
High School Diploma -
Millennium High School
Tracy, CASkills
- Strong commitment to safety and rule enforcement
- Excellent guest service and communication skills
- Bilingual: English & Spanish
- Teamwork and collaboration in fast-paced environments
- Leadership and initiative
- Problem-solving and quick decision-making
- Ability to remain calm and professional under pressure
- Customer service
- Conflict resolution
- Team collaboration
- Guest relations
- Decision-making capacity
- Equipment operation
- Team building
- Following instructions
- Area and facility cleaning
- Positive attitude
- Workflow optimization
Timeline
Team Member
Six Flags Fiesta Texas
07.2024 - Current
Sales Associate
Chivamex Soccer Inc.
01.2019 - 01.2024
University of the Incarnate Word
University of Silicon Valley
High School Diploma -
Millennium High School