Emmanuel Egualaye

Experienced Fundraiser with 4 years of success in developing and executing comprehensive fundraising strategies. Proven track record in securing major gifts, . cultivating donor relationships, and exceeding fundraising goals. Skilled in Telephone fundraising, face to face,door to door fundraising, event planning, and creating compelling fundraising materials to drive revenue growth.

The ability to build and maintain professional relationships.

Friendly call center agent with 2+ years experience seeking to us proven skills in problem solving and communication to provide expert service to outdoor researched customers. Maintained 91% customer satisfaction for Atlantic Energy LLC. Learned all products with 99% accuracy.

Used expert problem solving and communication skills as a call center agent for high end outdoor
energy supply sales. Closed big deals multiple times and named Month 5 times.

Leverage advanced communication problem solving and product knowledge skills as a call center representative for Atlantic Energy "Third party Energy supply sales" and successfully secured minimum of 2 years contract on closed deals.

Employed elevated learning skills to resolve customer irritations.

Three of my phone recordings were played by the management as training tools.
Commended by management multiple times for my positive altitude. Constantly received quarterly bonus for maintaining a high average of satisfied callers.

• Achieved result by completing task with accuracy and efficiency.
• Resolved product issue through consumer testing.
• Achieved result through effectively helping with task.
• Documented and resolved issuewhich led to results.
• Used Microsoft Excel to develop inventory tracking spreadsheets.

• [Area of certification] Training - [Timeframe]

I spend time keeping up to date with the latest trends in my field and I use industry-related blogs/newspapers/magazines to learn new skills. 

Reference is available upon request.