Emmanuel Chiajulam
Vancouver,BC
Summary
Proven Manager at Blessed God Is Good Breweries, enhancing company efficiency by 20% through innovative freight tracking systems. Expert in customer service and sales strategies, excel in building client relationships and leading teams to exceed sales goals. Skilled in conflict resolution and time management, drive results and foster a positive, goal-oriented environment.
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
5
5
years of professional experience
Work History
Sales Associate
Infinix
01.2021 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Manager
Blessed God Is Good Breweries
02.2019 - 03.2020
- · Coordinated the movement of goods, and product materials within the firm as well as managed supplies and receivables.
- · Develop and implement procedures to efficiently administer a freight tracking system which increased the company’s efficiency by 20%
- · Track orders using functional system software
- · Organize training sessions for employees as part of the company’s learning and development policies.
- · Coordinated with warehouse workers to ensure proper storage and distribution of products accordingly.
Education
Bachelor of Science - Entrepreneurship
Federal University Otuoke
Bayelsa State, Nigeria08.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Problem-Solving
- Exceptional customer service
- Relationship Building
- Outgoing Personality
Languages
English
Professional Working
Timeline
Sales Associate
Infinix
01.2021 - 06.2024
Manager
Blessed God Is Good Breweries
02.2019 - 03.2020
Bachelor of Science - Entrepreneurship
Federal University Otuoke
Similar Profiles
Shirley Diana PaulShirley Diana Paul
Customer Service Representative at InfinixCustomer Service Representative at Infinix
Sasha YeagerSasha Yeager
SENIOR MEETING MANAGER at Infinix Global Meetings & EventsSENIOR MEETING MANAGER at Infinix Global Meetings & Events
Melih ÇoğanMelih Çoğan
Business Director at Infinix MobileBusiness Director at Infinix Mobile