EMMANUEL BOATENG
Summary
Proven track record in enhancing productivity by over 20% at Marshall Construction through expert equipment management and exceptional teamwork.
Developed critical skills in fast-paced industrial environment, including precision work and machinery operation. Looking to transition into new field where these abilities can contribute to success. Known for maintaining high safety standards and producing quality results.
Overview
12
12
years of professional experience
Work History
Grinder
Mat Repair Service Limited
07.2024 - 12.2024
- Completed deburring, buffing and polishing materials according to strict tolerances.
- Supported quality control efforts by performing routine inspections on finished products and adjusting work accordingly to adhere to strict tolerances.
- Enhanced safety in the workplace by following established guidelines and procedures for grinder operation.
- Streamlined operations by identifying areas for improvement within the grinding process, making necessary adjustments as needed.
General Laborer
Marshall Construction Company Inc.
04.2024 - 07.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed quality checks on products and materials to identify any defects.
- Assisted team members with tasks that require group effort.
- Notified supervisors of defective equipment or material.
- Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.
- Increased productivity with effective communication and collaboration among team members
Loading Dock Worker
Steven Madden
02.2024 - 04.2024
- Followed verbal and written instructions to properly move and ship products.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Communicated with supervisors and other personnel to coordinate loading and unloading of goods.
Customer Service Representative
Dollarama
12.2023 - 04.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Logistics Officer
Dangote Cement Plc
02.2013 - 12.2023
- Provided procurement of goods, provision of transportation services, tracking of movement and change to support safe and secure operations.
- Supervised logistics functions and operations.
- Coordinated cross-functional teams in executing complex logistics projects, resulting in successful completion within deadlines and budgets.
- Managed logistics assets for timely and cost-effective delivery of cargoes.
- Established strong relationships with suppliers and carriers, fostering collaboration for improved service levels and cost reductions.
Education
Bachelor of Arts -
Sunyani Technical University
01.2005
Skills
- Equipment management
- Heavy Lifting
- Attention to detail
- Construction management
- General tool knowledge
- Customer service
- Shipping and logistics
- Stock management
Languages
English
Full Professional
Timeline
Grinder
Mat Repair Service Limited
07.2024 - 12.2024
General Laborer
Marshall Construction Company Inc.
04.2024 - 07.2024
Loading Dock Worker
Steven Madden
02.2024 - 04.2024
Customer Service Representative
Dollarama
12.2023 - 04.2024
Logistics Officer
Dangote Cement Plc
02.2013 - 12.2023
Bachelor of Arts -
Sunyani Technical University
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