Emmanuel Baafi
Toronto,ON
Summary
Skilled retail team member effective at multitasking to accomplish business goals and satisfy customer demands. Well-versed in shelf replenishment and recovery, purchasing support and check-out management. Performance-oriented and agile in efficiently completing diverse daily requirements.
Overview
4
4
years of professional experience
Work History
Store Attendant
MRP Accra Mall
06.2021 - 04.2023
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Assisted customers by answering questions and fulfilling requests.
- Provided correct change for purchases to avoid customer confusion or disputes.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Helped customers complete purchases, locate items, and join reward programs.
- Issued detailed receipts to every paying customer as proof of purchase and to avoid discrepancies.
- Performed inventory control, such as counting, and stocking merchandise.
- Processed returns and handled exchanges quickly to provide positive store experiences.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
General Labor Worker
Avnash Industries Ghana Limited
05.2019 - 04.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Performed general housekeeping and cleaning tasks.
- Adhered to company policies, safety procedures, and performance standards.
- Restocked items on shelves and bins to keep inventory available.
- Produced parts and assemblies quickly and efficiently within tolerances.
- Maintained and repaired facilities, equipment, and tools.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Followed instructions and safety protocols while operating machinery and equipment.
- Cleaned and maintained tools, equipment and worksites.
Education
Bachelor Of Science - Physician Assistant
University of Cape Coast
Central Region,Ghana 06.2019
West African Senior High School Certificate - General Science
Tweneboa Kodua Senior High School
Kumasi,Ashanti Region,Ghana 06.2014
Skills
- Order Picking and Processing
- Utilization Reporting
- Logging
- Stock Replenishment
- Storage Organization
- Picking and Processing
- Shipping and Packaging
- Register Management
Timeline
Store Attendant
MRP Accra Mall
06.2021 - 04.2023
General Labor Worker
Avnash Industries Ghana Limited
05.2019 - 04.2021
Bachelor Of Science - Physician Assistant
University of Cape Coast
West African Senior High School Certificate - General Science
Tweneboa Kodua Senior High School
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