Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Hobbies
Timeline
SalesAssociate

Emmanuel Amoman

Winnipeg,MB

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated individual with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Best Buy
10.2023 - 12.2023
  • Developed strong rapport with customers and created positive impression of business.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Exceed my individual sales targets and those of my team through upselling and cross selling strategies, which eventually resulted in consistent recognition for my excellent performance at work.
  • • Maintained visual merchandising standards by ensuring that products are correctly displayed, priced and stocked to create an inviting shopping atmosphere.

Customer Service Representative

Queeban Proffesional Services
01.2022 - 04.2023
  • Cross-trained and provided backup support for organizational leadership.
  • Implemented and developed customer service training processes.
  • Delivered prompt service to prioritize customer needs.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Crew Member

Drumstix
05.2021 - 02.2022
  • Observed customer purchases in line and differentiated between standard portions.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Accurately operated cash register to process customer payments.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Optimized speed of service by quickly assembling food items and packaging them for customer convenience.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.

Education

Bachelor of Science - Computer Science

University of Manitoba
Winnipeg, MB
09.2027

High School Diploma -

Word Of Faith Group Of Schools
Abuja, Nigeria
09.2021

Skills

  • Building Customer Loyalty
  • Sales Records Management
  • POS Software
  • Business Development
  • Cash Handling Accuracy
  • Attention to Detail
  • Complex Problem-Solving
  • Listening Skills
  • Friendly and Helpful
  • Teamwork and Collaboration
  • Multi-tasking strength
  • Product Recommendations
  • Flexible Hours
  • Sales expertise
  • Customer Assistance
  • Microsoft applications proficiency
  • Desktop Technical Support
  • Device configuration

Accomplishments

  • Helped in soliciting funds for sickle cell patients and raising awareness on the growth of sickle cell disease through campaigns.
  • Awarded “Employee of the Month” in 2023.
  • Exceeded monthly quota 4 times.

Languages

English
Native or Bilingual

Certification

  • Smart Choices Retail Cannabis Certification.

Hobbies

  • Reading
  • Gaming
  • Tinkering( Building)
  • Driving

Timeline

Sales Associate

Best Buy
10.2023 - 12.2023

Customer Service Representative

Queeban Proffesional Services
01.2022 - 04.2023

Crew Member

Drumstix
05.2021 - 02.2022

Bachelor of Science - Computer Science

University of Manitoba

High School Diploma -

Word Of Faith Group Of Schools

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Emmanuel Amoman