Overview
Work History
Education
Skills
Volunteer Experience
Achievements
Certifications
References
Timeline
Generic

Emmaline Dindial

Toronto/Guelph,ON

Overview

2
2
years of professional experience

Work History

Camp Counselor

Evergreen Brickworks
Toronto, ON
06.2023 - 09.2023
  • Recognized and implemented safety standards to minimize incidents or accidents.
  • Coordinated and led group activities for campers and counselors.
  • Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
  • Coordinated with volunteers and community groups to maintain trails and recreation sites.

Community Youth Supervisor

City of Toronto
Toronto, ON
07.2022 - Current
  • Collaborated with departments on special projects or assignments.
  • Maintained accurate records and documented client data in company databases.
  • Evaluated feedback from surveys distributed among program participants regarding satisfaction levels with services provided.
  • Organized and participated in fundraisers to financially support youth program.
  • Promoted youth group resources through printed marketing material, email newsletters and social media campaigns.

Customer Service Representative

City of Toronto
Toronto, ON
05.2023 - 09.2023
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Utilized job-related software to prepare change of address records and issue service discontinuance orders.

Education

High School Diploma -

William Lyon Mackenzie Collegiate Institute
Toronto, ON
06-2022

Bachelor of Science - Wildlife Biology And Conservation

University of Guelph
Guelph, ON

Skills

  • In-depth knowledge and hands-on experience in wildlife care, conservation, and rehabilitation
  • Fundamental knowledge in ecology, biodiversity, indigenous environmental practices, and evolutionary biology through first and second-year courses
  • Skilled in natural resource policy analysis and environmental education
  • Skilled in mediating conflicts and fostering a harmonious team environment, ensuring smooth project progress
  • Excellent communication skills, facilitating effective information sharing and coordination among team members

Volunteer Experience

Wildlife Care, Toronto Wildlife Center, August 2023-Current

Toronto, ON

  • Handling of mammals, birds and reptiles.
  • Follow diet charts and prepare daily meals for wildlife patients.
  • Clean and set up indoor and outdoor enclosures based on species-specific requirements.
  • Accurately complete patient charts and perform wellness checks.
  • Assist with supportive chores such as sweeping, mopping, dishes, laundry and cage washing.
  • Carefully follow cleaning and disinfection protocols.
  • Ability to work independently and in groups.
  • Dedicated work ethic and strong detail orientation skills.

Achievements

City of Toronto Award for Outstanding Leadership

Awarded June 2018 

Presented by Maria Augimeri (former council member in North York, Ontario) 

Certifications

Standard First Aid with CPR "C"

  • May 2023

WHIMIS

  • May 2021

Parks and Recreation Ontario's Principles of Healthy Child Development (PHCD)

  • May 2021

CR Violence and De-escalation Training

  • July 2021

Ontario G License

  • February 2023

References

References available upon request.

Timeline

Camp Counselor

Evergreen Brickworks
06.2023 - 09.2023

Customer Service Representative

City of Toronto
05.2023 - 09.2023

Community Youth Supervisor

City of Toronto
07.2022 - Current

High School Diploma -

William Lyon Mackenzie Collegiate Institute

Bachelor of Science - Wildlife Biology And Conservation

University of Guelph

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Emmaline Dindial