Summary
Overview
Work History
Education
Skills
Languages
Timeline
Volunteer

Angela Pele

Saskatoon ,SK

Summary

Focused Phlebotomist offering 10 years of experience and expertise in performing venipuncture on newborn to geriatric patients. Accomplished in quickly building rapport with patients with excellent bedside manner and proficiency in easing patients' anxiety. Committed to maintaining highest standards of safety and quality control. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience

Work History

Phlebotomist Technician

Saskatchewan Health Authority
11.2018 - Current
  • Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
  • Upheld HIPAA compliance through careful management of confidential patient records and lab results.
  • Training of new staff with job instruction and positional training.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Achieved successful venipunctures even in challenging situations such as pediatric or geriatric patients with difficult veins.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.

Specimen Management

Roy Romanow Provincial Lab
08.2016 - 08.2018
  • Enhanced laboratory efficiency by implementing proper specimen management and storage procedures.
  • Data entry of daily orders recieved province wide
  • Customer service including but not limited to speaking with doctors, nurses and other labs. Preparing lab results for mail out process.
  • Accession samples, including using a centrifuge.

Phlebotomist Technician

Life Labs/DynaCare
06.2014 - 08.2016
  • Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
  • Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
  • Upheld HIPAA compliance through careful management of confidential patient records and lab results.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Achieved successful venipunctures even in challenging situations such as pediatric or geriatric patients with difficult veins.

Supervisor of Care

Nurse Next Door
05.2012 - 08.2014
  • Monitored patient progress closely, adjusting care plans as needed based on individual assessments and evaluations from medical professionals.
  • Developed strong relationships with patients'' families, addressing concerns and ensuring their needs were met throughout the care process.
  • Evaluated employee performance, providing constructive feedback for continuous improvement in their roles.
  • Managed daily operations by overseeing care delivery processes, ensuring high-quality service provision.
  • Oversaw staff recruitment process, selecting highly-qualified candidates with appropriate skill sets for successful integration into the team.
  • Ensured accurate documentation of patient records, maintaining confidentiality while adhering to regulatory requirements for recordkeeping practices.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Successfully negotiated client contract renewals to create increased revenue.

Esthetician

Soma Spa
05.2009 - 06.2013
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
  • Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
  • Created repeat business by developing long-term relationships with regular customers.
  • Practiced new makeup application techniques and color combinations to promote various makeup brands.
  • Performed pedicures, manicures and other spa treatments offered within this facility

Education

Certificate Of Technical Studies - Phlebotomy

Saskpolytech
Saskatoon, SK
06.2014

Skills

  • Venipuncture
  • Proper tourniquet use
  • Data Entry
  • Order of draw
  • HIPAA
  • Patient confidentiality
  • Geriatric phlebotomy
  • Specimen handling
  • Medical terminology knowledge
  • Medical office administration
  • Customer Service
  • Decision-Making
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Call center experience

Languages

English
Native or Bilingual

Timeline

Phlebotomist Technician

Saskatchewan Health Authority
11.2018 - Current

Specimen Management

Roy Romanow Provincial Lab
08.2016 - 08.2018

Phlebotomist Technician

Life Labs/DynaCare
06.2014 - 08.2016

Supervisor of Care

Nurse Next Door
05.2012 - 08.2014

Esthetician

Soma Spa
05.2009 - 06.2013

Certificate Of Technical Studies - Phlebotomy

Saskpolytech

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Angela Pele