Summary
Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager

Emma Youden

Kingston,NS

Summary

Driven Assistant Manager with a proven track record at Kingston Mobil Gasbar, enhancing customer satisfaction and streamlining operations for efficiency. Excelled in money handling and fostering team motivation, leading to a noticeable improvement in service quality and operational accuracy. Skilled in employee scheduling and sales growth, demonstrating a keen ability to meet and exceed employer expectations.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Kingston Mobil Gasbar
10.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Front Counter Worker

Auntie Dorns Takeout
06.2021 - 10.2021
  • Improved customer satisfaction by providing efficient and friendly service at the front counter.
  • Assisted management with scheduling adjustments to optimize staff coverage during busy periods.
  • Maintained a clean and organized work area, ensuring a welcoming environment for customers.

Education

Diploma -

West Kings District High School
Auburn, NS
06.2024

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Training and Development
  • Workload Management
  • Employee Scheduling
  • Sales Growth

Languages

English
Native or Bilingual
French
Professional Working

Timeline

Assistant Manager

Kingston Mobil Gasbar
10.2021 - Current

Front Counter Worker

Auntie Dorns Takeout
06.2021 - 10.2021

Diploma -

West Kings District High School

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Emma Youden