Emma Worthington
Vancouver
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Medical Rejuvenation Centre
04.2024 - Current
- Managing and facilitating communication within the organization.
- Assisting with front desk operations such as client check-ins and payment collection.
- Managing operations for the MRC Institute of Education.
- Maintaining a high level of discretion and confidentiality.
- Keeping important information and documents organized both physically and electronically.
- Handling day-to-day administrative responsibilities.
- Assisting in preparation of regularly scheduled reports.
- Actively supporting the Executive Assistant, Clinic Manager, and Medical Director, ensuring their administrative needs are met efficiently.
Lavazza Manager
Applegreen
09.2022 - 02.2023
- After working in Applegreen M1 Lusk North, since 2020, I was promoted to manager of the Lavazza department (previously Costa Coffee)
- Overseeing day to day running of Lavazza
- Managing and training staff
- Completing administrative work, such as ordering, invoicing, stock takes and rostering
- Serving high quality, espresso based drinks
- Performing under pressure in a fast-paced environment
Costa supervisor
Applegreen
05.2019 - 09.2022
- While in college I worked part time and holidays as a barista in Costa Coffee, in Applegreen Lusk, M1 North
- I worked here until March 2020 before taking a break to carry out an internship and gain more experience in another field
- I returned to this job in December 2020 and took on a supervisor role in May 2021
- Served customers, and improved barista skills, working to Costa Coffee standard
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Gained experience in more administrative work and team management and training
- Improved my customer service and cash handling skills and learned a completely new skill in coffee making
Animal care and education intern
Seal Rescue Ireland
07.2020 - 12.2020
- In 2020 I spent 5 months as animal care and education intern with Seal Rescue Ireland
- Became proficient in feeding, including tube feeding and hand feeding, and administering medication, both orally and through injection to seal pups
- Improved my customer service skills and used my passion for conservation and wildlife to spread awareness through our education programs
Sales Advisor
Debenhams, Henry Street
10.2018 - 12.2018
- Over the 2018 Christmas season I have worked as part of the Christmas staff in Debenhams, Henry Street store
- I was working in the fragrance department where I was able to work in a fast- paced environment under the pressure of the busy season
- Gained experience both on tills and on the shop floor, and as with previous employment customer satisfaction was my main priority.
Event Staff
Wooly Ward's Farm, Oldtown
03.2015 - 09.2018
- Carried out mobile visits, family fun days, corporate events and larger festivals
- Guided tours around the farm, including school tours and family groups
- This job was very focused around customer care and I gained extensive experience providing customer satisfaction
- Learned to work well with customers of all ages as well as working well in a team
Education
Bachelor's - Zoology
Trinity College
Dublin08.2020
Leaving Certificate -
Loreto Secondary School
Balbriggan06.2016
Skills
- Customer Service
- Office Administration
- Time Management
- Computer Proficiency
- Scheduling
- Administrative Support
Timeline
Administrative Assistant
Medical Rejuvenation Centre
04.2024 - Current
Lavazza Manager
Applegreen
09.2022 - 02.2023
Animal care and education intern
Seal Rescue Ireland
07.2020 - 12.2020
Costa supervisor
Applegreen
05.2019 - 09.2022
Sales Advisor
Debenhams, Henry Street
10.2018 - 12.2018
Event Staff
Wooly Ward's Farm, Oldtown
03.2015 - 09.2018
Bachelor's - Zoology
Trinity College
Leaving Certificate -
Loreto Secondary School
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