Emma Willison
Caledon,ON
Summary
Highly motivated and detail-oriented second year university student, with a strong work ethic and a commitment to excellence. Skilled in problem-solving, effective communication, and working collaboratively in team environments. Proven ability to adapt quickly to new challenges and deliver results under pressure. Strong organizational skills with a keen eye for detail, ensuring efficiency and accuracy in all tasks. Dedicated to contributing value and driving success in a professional setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Kitchen Cook
Chudleighs
05.2023 - 09.2023
- Promoted excellence in food quality and presentation for kitchen staff.
- Cleaned and sanitized work areas, utensils and equipment.
- Developed innovative, creative menu items and recipes.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Hoestess
Shoeless Joes
03.2023 - 08.2023
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Barista
Chudleighs Farm
05.2022 - 10.2022
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained regular and consistent attendance and punctuality.
- Controlled line and crowd with quick, efficient service.
Cashier/Crew Kitchen Staff Member
Fresh Addicts
08.2021 - 10.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Arts - Psychology
University of Guelph
Guelph, ON04-2027
Skills
- Customer Engagement Strategies
- Team player
- collaerbation
- organization
- communication skills
- problem solving
- work ethic
Accomplishments
Highschool Graduated Honour roll student
Languages
English
Native or Bilingual
Certification
Smart serve Certified
Timeline
Kitchen Cook
Chudleighs
05.2023 - 09.2023
Hoestess
Shoeless Joes
03.2023 - 08.2023
Barista
Chudleighs Farm
05.2022 - 10.2022
Cashier/Crew Kitchen Staff Member
Fresh Addicts
08.2021 - 10.2022
Bachelor of Arts - Psychology
University of Guelph
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