Emma Wells
Chilliwack,BC
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Manager
Bootlegger
08.2024 - Current
- Provided positive first impressions to welcome existing, new, and potential customers and built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions, managed returns, exchanges, refunds efficiently in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
Beyond Nutrition
07.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Chocolate Connoiseur
Purdys Chocalatier
04.2024 - 08.2024
- Enhanced customer satisfaction by creating visually appealing displays.
- Increased customer satisfaction by providing personalized chocolate recommendations based on individual preferences.
- Provided exceptional customer service, addressing inquiries promptly and resolving any issues professionally.
Temporary Assistant Manager
Port Realty
01.2024 - 05.2024
- Decorating the recreation area and entrance ways of the building for different holidays throughout the year.
- Vacuuming hallways and staircases, washing windows, dusting, cleaning apartments for moving in days.
- Enhanced tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Coordinated with vendors for timely completion of building repairs, ensuring minimal disruption to tenants.
- Maintained safety and security within the building by conducting regular inspections and enforcing policies.
- Contributed to a positive work environment by demonstrating professionalism, accountability, and strong teamwork.
Club Member
Debate Club
01.2023 - 06.2023
- Enhanced team performance by refining debate strategies and incorporating diverse perspectives.
- Secured victories through diligent research and comprehensive evidence preparation.
- Improved debater skill sets by conducting regular practice sessions and providing constructive feedback.
- Strengthened interpersonal skills among debaters by emphasizing active listening and respectful disagreement during discussions.
Education
Certificate - Natural Products Advisor
Alive Academy
Online01-2025
Highschool Diploma -
North Delta Secondary
06.2023
No Degree -
Tamanawis Secondary
06.2022
Skills
- Time management
- Team player
- Leadership skills
- Take initiative
- Willingness to learn
- Active Listening
- Cash handling
- Customer service focus
- Opening and closing procedures
- Punctual and reliable
Certification
Serving It Right Certificate received January 25, 2024
Food Safe Level One Certificate received January 20, 2024
References
- Ayesha Waseem, ayesha.waseem97@gmail.com, Manager at Bootlegger
- Hannah Lordon, hannahlordon@icloud.com, Assistant Manager at Bootlegger
- Jonny S, jonny@beyondnutrition.ca, Owner of Beyond Nutrition
Timeline
Shift Manager
Bootlegger
08.2024 - Current
Sales Associate
Beyond Nutrition
07.2024 - Current
Chocolate Connoiseur
Purdys Chocalatier
04.2024 - 08.2024
Temporary Assistant Manager
Port Realty
01.2024 - 05.2024
Club Member
Debate Club
01.2023 - 06.2023
No Degree -
Tamanawis Secondary
Certificate - Natural Products Advisor
Alive Academy
Highschool Diploma -
North Delta Secondary
Similar Profiles
Abagail Meier-WittalAbagail Meier-Wittal
Lead Key Holder at BootleggerLead Key Holder at Bootlegger
Rahul VermaRahul Verma
Store Manager at BootleggerStore Manager at Bootlegger
Kathryn JinksKathryn Jinks
Shift Manager/Key Holder at BootleggerShift Manager/Key Holder at Bootlegger
Courtney DunhamCourtney Dunham
Credit Analyst, Business Banking Western at BMO Financial GroupCredit Analyst, Business Banking Western at BMO Financial Group
Tereasa RegehrTereasa Regehr
ECEa, Resource Program Teacher at Skwah First NationsECEa, Resource Program Teacher at Skwah First Nations