- Passionate about balancing physical health with mental and emotional wellness
- Enjoy participating in my own customized workouts for overall physical and mental well-being
- Crafting and DIY Projects
- Reading
- Cooking
- Baking
- I like trying new recipes and food trends
- Hiking
- Creative Writing
Emma Vaillancourt
Toronto,ON
Summary
Energetic and personable, results-oriented professional with a proven track record at Sport Chek Leaside, excelling in customer engagement and problem-solving. Exceptional customer service and teamwork skills to significantly enhance customer loyalty and sales. Known for fostering strong relationships and creating personalized shopping experiences, demonstrating a unique blend of interpersonal and organizational abilities.
Overview
3
3
years of professional experience
Work History
Sales Associate
Sport Chek Leaside
12.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm and professional demeanor when busy, and in high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, to secure them safely for transport.
Babysitter
Sole Proprietorship
02.2022 - 02.2025
- Adapted to children's moods and needs to provide emotional support.
- Organized fun activities and games to keep children engaged and entertained.
- Followed specific guidelines from parents regarding children's routines and preferences.
- Developed routines to help children feel secure and comfortable.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Communicated with parents regarding children's progress and development, raising any issues.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
Tutoring
Sole Proprietorship
07.2024 - 09.2024
- Supported students'' academic progress through one-on-one tutoring and homework assistance.
- Tracked learning progress to optimize tutoring methods and help students achieve goals.
- Boosted overall student performance with targeted instructional feedback and individualized tutoring sessions.
- Offered one-on-one tutoring to improve student classroom performance.
- Implemented creative problem-solving techniques in tutoring sessions, resulting in improved critical thinking skills.
- Maintained detailed records of tutoring sessions, noting strategies used and areas for future improvement.
- Improved student reading comprehension by using engaging texts and interactive activities during tutoring sessions.
- Increased student comprehension by providing personalized tutoring and support in various subjects.
- Supported students'' academic growth through individualized tutoring sessions and regular office hours availability.
- Boosted students'' confidence and academic performance through personalized tutoring sessions.
- Developed strong rapport with students by fostering an approachable and welcoming tutoring environment.
- Created and maintained tutoring schedule convenient to both student and tutor.
- Fostered love for learning with engaging and innovative tutoring approaches.
Education
Bachelors in Education -
Ontario Tech University
Oshawa, ON06-2029
City Adult Learning Centre
Toronto, ON01-2025
High School Diploma -
Leaside High School
Toronto, ON06-2022
Skills
- Teamwork and collaboration
- Exceptional customer service
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Relationship building
- Flexible schedule
- Conflict resolution
- Fitting room maintenance
- Building rapport
Languages
Interests
Timeline
Tutoring
Sole Proprietorship
07.2024 - 09.2024
Babysitter
Sole Proprietorship
02.2022 - 02.2025
Sales Associate
Sport Chek Leaside
12.2021 - Current
Bachelors in Education -
Ontario Tech University
City Adult Learning Centre
High School Diploma -
Leaside High School
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