Summary
Overview
Work History
Education
Skills
Timeline
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Emma Switzer

Sherwood Park,AB

Summary

Reliable and upbeat sales associate committed to providing the best customer experience possible. Friendly and engaging, always going above and beyond to care for customers. Works to remain knowledgeable about current products and promotions. Familiar with payment processing. Enjoys setting goals, working to achieve or exceed monthly sales figures.

Overview

3
3
years of professional experience

Work History

Sales Associate

Best Buy Mobile
09.2022 - 05.2024
  • Provided positive first impressions to welcome customers.
  • Solved customer challenges by offering relevant product information and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions such as sales, returns, exchanges, and warranty transactions
  • Educated customers on current promotional offerings and products.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Worked to meet or exceed special targets for Best Buy Protection Plan.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Recommended complementary purchases to customers, increasing revenue.

Chemical Engineering Technician

Kingston Process Metallurgy
05.2024 - 04.2025
  • Calibrated chemical equipment, such as pumps and probes to ensure optimal performance.
  • Prepared and properly handled hazardous materials and mixtures.
  • Followed all waste handling guidelines to minimize waste generation and to properly label and dispose of all waste.
  • Stored, retrieved, mixed, and monitored chemicals used in the production process such as H2O2, H2SO4, C2H2O4, and CuSO4.
  • Troubleshot equipment and process issues and worked to find or create a solution to maintain production speed and meet quality goals.
  • Performed basic repairs of equipment when required.


Student Research Assistant

Loyalist College Center for Natural Products and Medicinal Cannabis
05.2023 - 08.2023
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Learned and adapted quickly to new technology and software applications.
  • Worked with analytical equipment such as HPLC, GC, supercritical extractors.
  • Prepared media for use in microbiological testing.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

Biotechnology

Loyalist College of Applied Arts And Technology
Belleville
04-2024

Skills

  • Promotional support
  • Listening skills
  • Written and oral communication skills
  • Dispute mediation
  • Cash register operation
  • Reliable and punctual
  • Order processing
  • Time management
  • Price quote preparation
  • Service oriented
  • Product recommendations
  • Inventory control

Timeline

Chemical Engineering Technician

Kingston Process Metallurgy
05.2024 - 04.2025

Student Research Assistant

Loyalist College Center for Natural Products and Medicinal Cannabis
05.2023 - 08.2023

Sales Associate

Best Buy Mobile
09.2022 - 05.2024

Biotechnology

Loyalist College of Applied Arts And Technology

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Emma Switzer