Emma Sorrels
Simi Valley
Summary
Dynamic server with exceptional customer service skills honed at The Reserve at Thousand Oaks. Known for cultivating warm relationships with guests and maintaining a positive dining atmosphere. Strong work ethic and calm demeanor enable effective team collaboration and prompt resolution of customer concerns, ensuring a memorable dining experience.
Overview
3
3
years of professional experience
Work History
Server
The Reserve at Thousand Oaks
08.2022 - Current
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
No Degree - Studio Arts
Moorpark College
Moorpark, CA01-2026
High School Diploma -
Thousand Oaks High School
Thousand Oaks, CA06-2021
Skills
- Table setting knowledge
- Order management
- Exceptional customer service
- Positive and professional
- Calm demeanor
- Strong work ethic
- Dining customer service
- Guest engagement
- Food running
- Table bussing
- Customer service
- Team collaboration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Server
The Reserve at Thousand Oaks
08.2022 - Current
No Degree - Studio Arts
Moorpark College
High School Diploma -
Thousand Oaks High School
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