Emma Scultz
San Pedro
Summary
Well-qualified hostess and customer service work familiar with skills and abilities needed to succeed.
Overview
30
30
years of professional experience
Work History
Sales Assistant
Mail Order Catalog
Los Angeles, CA
03.2016 - 02.2024
- Processed transactions accurately while maintaining a high level of customer service.
Sales Associate
Goodwill Industries Of California
Grover Beach, CA
04.2012 - 02.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Live-In Elderly Caregiver
Goodwill Central Coast
Grover Beach, CA
03.2006 - 01.2012
- Managed household tasks efficiently including cooking, cleaning, laundry, grocery shopping, and running errands to maintain a comfortable living environment for clients.
- Enhanced client well-being by organizing social outings and recreational activities tailored to individual interests and abilities.
Hostess Trainer
California Pizza Kitchen
Marina Del Rey, CA
03.2004 - 01.2006
- Maintained clean and organized front-of-house areas, contributing to an inviting atmosphere for guests.
- Trained and mentored new hostesses, resulting in increased efficiency of the team as a whole.
- Developed training materials to standardize hostess procedures, ensuring consistency in service.
- Coordinated special events and private parties, ensuring impeccable service from start to finish.
Hospitality Worker
Fish Market Bar And Grill
Marina Del Rey, CA
01.1999 - 12.2002
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Greeted guests with friendly and professional acknowledgment to build rapport.
Restaurant Hostess
Bravo Cucina Italiana
Santa Monica, CA
02.1997 - 12.1998
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Restaurant Hostess
Inn At Anasazi
Santa Fe, NM
02.1994 - 01.1995
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Education
Associate of Arts - Liberal Arts
West Los Angeles College
Culver City, CA05-2002
Skills
- Stock management
- Goal oriented
- Complex Problem-solving
- Opening and closing procedures
Timeline
Sales Assistant
Mail Order Catalog
03.2016 - 02.2024
Sales Associate
Goodwill Industries Of California
04.2012 - 02.2016
Live-In Elderly Caregiver
Goodwill Central Coast
03.2006 - 01.2012
Hostess Trainer
California Pizza Kitchen
03.2004 - 01.2006
Hospitality Worker
Fish Market Bar And Grill
01.1999 - 12.2002
Restaurant Hostess
Bravo Cucina Italiana
02.1997 - 12.1998
Restaurant Hostess
Inn At Anasazi
02.1994 - 01.1995
Associate of Arts - Liberal Arts
West Los Angeles College