Emma Scultz
San Pedro
Summary
Well-qualified hostess and customer service work familiar with skills and abilities needed to succeed.
Overview
30
30
years of professional experience
Work History
Sales Assistant
Mail Order Catalog
03.2016 - 02.2024
- Processed transactions accurately while maintaining a high level of customer service.
Sales Associate
Goodwill Industries Of California
04.2012 - 02.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Live-In Elderly Caregiver
Goodwill Central Coast
03.2006 - 01.2012
- Managed household tasks efficiently including cooking, cleaning, laundry, grocery shopping, and running errands to maintain a comfortable living environment for clients.
- Enhanced client well-being by organizing social outings and recreational activities tailored to individual interests and abilities.
Hostess Trainer
California Pizza Kitchen
03.2004 - 01.2006
- Maintained clean and organized front-of-house areas, contributing to an inviting atmosphere for guests.
- Trained and mentored new hostesses, resulting in increased efficiency of the team as a whole.
- Developed training materials to standardize hostess procedures, ensuring consistency in service.
- Coordinated special events and private parties, ensuring impeccable service from start to finish.
Hospitality Worker
Fish Market Bar And Grill
01.1999 - 12.2002
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Greeted guests with friendly and professional acknowledgment to build rapport.
Restaurant Hostess
Bravo Cucina Italiana
02.1997 - 12.1998
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Restaurant Hostess
Inn At Anasazi
02.1994 - 01.1995
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Education
Associate of Arts - Liberal Arts
West Los Angeles College
Culver City, CA05-2002
Skills
- Stock management
- Goal oriented
- Complex Problem-solving
- Opening and closing procedures
Timeline
Sales Assistant
Mail Order Catalog
03.2016 - 02.2024
Sales Associate
Goodwill Industries Of California
04.2012 - 02.2016
Live-In Elderly Caregiver
Goodwill Central Coast
03.2006 - 01.2012
Hostess Trainer
California Pizza Kitchen
03.2004 - 01.2006
Hospitality Worker
Fish Market Bar And Grill
01.1999 - 12.2002
Restaurant Hostess
Bravo Cucina Italiana
02.1997 - 12.1998
Restaurant Hostess
Inn At Anasazi
02.1994 - 01.1995
Associate of Arts - Liberal Arts
West Los Angeles College
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