Emma Schmidt
Cameron Park
Summary
Seasoned Shift Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Lead Manager
McDonald's
Cameron Park
08.2022 - Current
- Positioned skilled staff in key areas throughout shift to optimize productivity.
- Identified needs of customers promptly and efficiently.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Communicated with other shift managers to facilitate quality customer service.
- Managed daily cash intake by counting out registers and tabulating profits.
- Reviewed financial statements to meet targets during shift.
- Maintained updated knowledge through continuing education and advanced training.
Education
High School Diploma -
Independence Continuation
Diamond Springs, CA05-2023
Associate of Science - Psychology
Folsom Lake College
Folsom, CASkills
- Staff management
- Task delegation
- Cash handling
- Financial reporting
- Customer service
- Workplace organization
- Conflict resolution
- Communication skills
- Time management
- Written communication
Accomplishments
- Graduated high school one year early
- Began working at McDonald's August of 2022, was made manager by October 2023.
- Began leading shifts as closing manger shortly after turning 18 in June 2024
Certification
- Servsafe Food Handlers Card
- Servsafe Manager Certification
References
References available upon request.
Timeline
Shift Lead Manager
McDonald's
08.2022 - Current
High School Diploma -
Independence Continuation
Associate of Science - Psychology
Folsom Lake College