Emma Rusk
Orillia,ON
Summary
- 5+ years experience in customer service
- Hard working, polite, willing to learn new skills, follows direction well
- Demonstrated positive work ethic and positive leadership style and team player
- Demonstrated track record with working in retail environments
- Demonstrated ability to be versatile in any department within a retail setting
- Proficient PC skills with MS Office and Windows XP; and other computer programs
Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Outgoing Fast Food Worker with background in foodservice settings. Well-organized and hardworking with passion for customer satisfaction. Talented at multitasking and remaining calm when handling many orders during busy hours.
Overview
6
6
years of professional experience
Work History
Food Server
McDonald's
08.2022 - 08.2024
- Greeting guests, taking orders and processing payments
- Preparing food and drinks
- Managing delivery and mobile orders
- Assembling orders and packaging take-out and delivery
- Keeping all surfaces clean and sanitary to ensure the safety of our guests, and fellow crew members
- Working drive-through and cashing out customers in an efficient polite manner
- Handling Customer complaints and inquiries in a positive manner.
Cashier / Sales Associate
Ken Voss Canadian Tire
04.2018 - 08.2024
- Customer Service and ensuring client satisfaction
- Greeting and assisting consumers with their shopping needs
- Experienced with handling cash, credit and debit transactions
- Balanced daily cash receipts
- Experienced in handling Customer complaints and inquiries in person or over the phone a positive manner
- Experienced working in various departments such as seasonal hardware and garden centre
- Maintain a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping store areas clean and organized, and monitoring for potential theft or security risks
- Merchandising & inventory, with stock display, replenishing stock, facing-up products on shelves ensuring brands are positively promoted
- Assisted and organized staff functions and theme days to promote staff engagement.
Education
High School Diploma -
Collingwood Collegiate Institute
Collingwood, ON06.2022
Honors Bachelors English Arts - Concurrent Education
Lakehead University
Orillia, ONSkills
- Cash Handling
- Food handling
- Professional Attitude
- Order Taking
- Team Leadership
- Positive Attitude
- Customer Service
- Customer Assistance
Accomplishments
- Graduated Grade 12 with Role of Distinction (Honors) 92% Average
- Accepted into Lakehead University Concurrent Education Program
- Kiwanis- Staples Scholarship
- Leadership STEAM Award
References
- Kenn Voss, +1 (705) 422-1250
- AJ Bane, +1 (705) 607-1584
- Crystal Estrada, +1 (705) 539-0512
Timeline
Food Server
McDonald's
08.2022 - 08.2024
Cashier / Sales Associate
Ken Voss Canadian Tire
04.2018 - 08.2024
High School Diploma -
Collingwood Collegiate Institute
Honors Bachelors English Arts - Concurrent Education
Lakehead University
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