Emma Rubio
Los Angeles,CA
Summary
A Public Health graduate from California State University, Northridge with an education in health promotion and disease prevention. Looking to utilize skills and strengths, accept challenges, be part of a team that will assist in enhancing the quality of people's lives.
Overview
7
7
years of professional experience
Work History
Lead Intake Coordinator
Helping Hands Senior Foundation
11.2023 - Current
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Improve efficiency within the department by prioritizing tasks and managing time effectively.
- Maintain strict confidentiality of sensitive client information following HIPAA regulations.
- Ensure regulatory compliance by maintaining up-to-date records and documentation.
- Train new staff members on intake procedures, contributing to a well-prepared team.
- Provide excellent customer service to patients, family members, and healthcare providers during the intake process.
- Boost overall employee morale by fostering a positive work environment and promoting open communication.
- Insurance verification
Senior Brand Ambassador
American Eagle Outfitters, Inc
07.2017 - 10.2023
- Processed both cash and card purchases and returns.
- Coordinated with sales team to design and execute targeted promotions, resulting in increased sell-through rates and overall revenue growth.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly, enhancing overall client satisfaction.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Intern
ONEgeneration
01.2023 - 05.2023
- Assist older adults in registering and receiving social services.
- Led Intergenerational Activities between Seniors and Children
- Sanitized equipment each day to maintain safety and cleanliness.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Education
Bachelor of Science - Public Health
California State University - Northridge
Northridge 05.2023
Associate of Arts - General Studies: Social And Behavioral Sciences
Los Angeles Pierce College
Woodland Hills 06.2020
High School Diploma -
Canoga Park Senior High School
Canoga Park, CA06.2016
Skills
- Oral and Written Communication skills
- Organization skills
- Problem Solving
- Multitasking Strengths
- Customer Service
- Teamwork and Collaboration
- Time Management
- Critical Thinking
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Lead Intake Coordinator
Helping Hands Senior Foundation
11.2023 - Current
Intern
ONEgeneration
01.2023 - 05.2023
Senior Brand Ambassador
American Eagle Outfitters, Inc
07.2017 - 10.2023
Bachelor of Science - Public Health
California State University - Northridge
Associate of Arts - General Studies: Social And Behavioral Sciences
Los Angeles Pierce College
High School Diploma -
Canoga Park Senior High School
Similar Profiles
Yevhenii BohdanYevhenii Bohdan
Co-Owner at Helping Hands For Ukraine FoundationCo-Owner at Helping Hands For Ukraine Foundation
Abigail Joseph DaudaAbigail Joseph Dauda
Caregiver at Amys Helping HandsCaregiver at Amys Helping Hands
Karen BoshawKaren Boshaw
Home Health LPN at Helping HandsHome Health LPN at Helping Hands