Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Emma Robertson

Georgetown,ON

Summary

Energetically bringing a blend of patience, empathy, and effective communication, honed through diverse roles as a Babysitter and Snow Shoveler with Self Employed Services. Known for a strong work ethic and reliability, I excel in customer relations and sales strategies, achieving high client retention and referrals. Demonstrates a commitment to excellence and continuous skill enhancement.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Babysitter

Self Employed
08.2021 - 06.2022
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
  • Planned fun outings and educational activities to keep children entertained.
  • Guided school homework and read bedtime stories to support development.

Snow Shoveler

Self Employed Services
11.2019 - 03.2020
  • Completed snow removal tasks on time, ensuring accessibility during winter months.
  • Maintained clean and safe environments for clients by regularly salting icy areas.
  • Improved safety for residents and visitors by effectively removing ice and snow around properties.
  • Utilized proper shoveling techniques to minimize physical strain and increase efficiency.
  • Provided reliable service by being punctual and prepared for each job assignment.
  • Collaborated with team members to efficiently clear large areas of snow in a timely manner.
  • Continuously sought feedback from clients to identify areas for improvement and implement changes accordingly, resulting in consistently high-quality service.
  • Increased client retention through exceptional service, resulting in repeat business and referrals.

Education

St Cathrine’s of Alexandria Elementary School
Georgtown

High School Diploma -

Christ The King Catholic Secondary School
Georgetown, ON

Skills

  • Patience and Empathy
  • Time Management
  • Strong Work Ethic
  • Reliability
  • Following Directions
  • Reliability and punctuality
  • Conflict Resolution
  • Sales tactics
  • Sales floor navigation
  • Sales Commission Expertise
  • Sales objectives
  • Effective sales strategies
  • Sales floor support
  • Sales promotion planning
  • Sales Pitches
  • Effective Communication
  • Attention to Detail
  • Customer Relations
  • Self Control and Integrity

Languages

English
Native or Bilingual
French
Limited Working

Certification

First aid training

Timeline

Babysitter

Self Employed
08.2021 - 06.2022

Snow Shoveler

Self Employed Services
11.2019 - 03.2020

St Cathrine’s of Alexandria Elementary School

High School Diploma -

Christ The King Catholic Secondary School

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Emma Robertson