EMMA RETUYAN
Markham,ON
Summary
Proven caregiver with a track record of enhancing client satisfaction through compassionate care and effective communication. Skilled in providing compassionate care, meeting the needs of individuals within the line of duty with a knack for establishing long-term professional relationships. Excelled in providing personalized support, achieving a significant improvement in client comfort and safety.
Overview
12
12
years of professional experience
Work History
Home Care Provider
BEVERLY BAIN
09.2022 - Current
- Assisted client with personal requirements for housekeeping and meal preparation.
- Enhanced client comfort by providing compassionate and attentive care by increasing client satisfaction through effective communication and active listening skills to understand their concerns and preferences
- Interacted kindly with client and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
House Cleaner
Self-Employed
02.2017 - Current
- Created spotless surfaces by dusting, sweeping vacuuming and mopping within entire home internal area.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
Caregiver - Nanny
Mary-Lou & Jeff Johnston
09.2012 - 01.2017
- Maintained a clean, safe living environment for family by performing housekeeping tasks such as laundry, cleaning, organizing household items and provide healthy meal.
- Supported Educational development for the children by assisting with homework and school projects.
- Transported children to and from school, medical appointments and extra curricular activities and monitored them to verify safety.
Education
Training & Certificate -
THOMPSON CAREER COLLEGE OF HEALTH AND BUSINESS
Markham, ON 06.2024 -
Bachelor of Science - BSC - ACCOUNTING
SAINT COLUMBAN COLLEGE
Pagadian City, PHILIPPINES03.1990
Skills
- Patient Care
- Compassionate Care
- Toileting support
- Meal Preparation
- Housekeeping
- Emotional Support
- First aid and safety
- Dressing assistance
- Feeding Assistance
- Personal Hygiene Assistance
- Elder Care
Languages
English
Native or Bilingual
Licenses
G Driver License
Life and Critical Illness
Timeline
Training & Certificate -
THOMPSON CAREER COLLEGE OF HEALTH AND BUSINESS
06.2024 -
Home Care Provider
BEVERLY BAIN
09.2022 - Current
House Cleaner
Self-Employed
02.2017 - Current
Caregiver - Nanny
Mary-Lou & Jeff Johnston
09.2012 - 01.2017
Bachelor of Science - BSC - ACCOUNTING
SAINT COLUMBAN COLLEGE
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