Emma Rakshit
Toronto
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
3
3
years of professional experience
Work History
Sales Operations Intern
Volkswagen Credit
04.2023 - Current
- Worked closely with sales management to inspect sales process quality and prioritize opportunities for improvement.
- Pointed out process bottlenecks and inconsistencies to upper management, facilitating continuous process improvement to eliminate standard procedures hindering successful sales tactics.
- Collaborated with sales team to qualify potential leads through discussion of product and service needs, laying groundwork for selection of powerful combinations of product and service offerings.
- Informed sales team on availability and interpretation of forecasting and territory management data to enable team members to close more sales.
Operation Strategy Intern
Bombardier Aerospace
09.2022 - Current
- Conduct modeling and analysis along qualitative and quantitative measures to inform business decisions;
- Evaluate the performance of current operations and recommend strategies, changes in priorities to achieve business goals.
- Prepared project presentations and reports to assist senior staff.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Retail Sales Associate
Reitmans
07.2020 - 08.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
Administrative Assistant
McMaster University
01.2021 - 02.2022
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
- Answered phones, called prospects and handled initial email contacts for applicants applying to the Master of Finance program.
- Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
- Performed filing, billing and routing messages to appropriate people
Academic Tutor
One Step Forward
07.2021 - 10.2021
- Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
- Taught students remotely using online video chat platform and other delivery channels.
Education
Bachelor of Commerce - Finance
McMaster University
Hamilton, ON04.2024
Skills
- Office administration
- Written and oral communication skills
- Problem solving and analytical skills
- Team player with leadership abilities
- Work under pressure and meet tight deadlines
- Skilled in using MS Words, Excel, and PowerPoints Exceptional time management skill
- Data Analysis
- Operational Efficiency
- Process Improvement
- Project Management
Extra Curriculars
- DeGroote Women in Business-General Member: Club dedicated to motivate and empower female business students through business education and experience. It is our mission to create a platform where students can openly address issues concerning women in the business world. DWIB provides mentorship, awareness and exposure to different industries and companies through a variety of engaging and insightful events.
- McMaster's Formula for our Future-Promotions Director : Aims to bring together business focused individuals to promote sustainable life and business practices through interactive events
- Rotaract Club Toronto Danforth-Marketing Director: Help run and spread information about the clubs activities, events, gatherings, etc. to provide humanitarian service and to advance goodwill and peace around the community. Position description includes making posters for events, handling the social media accounts, keeping up with information about the club to inform others about recent activities the club hosts. bring together business and professional leaders
- Rotaract Club Toronto Danforth-Secretary: Gather minute meetings, set up meetings, organize files, keep track of upcoming events, send out emails for club meetings or events
Timeline
Sales Operations Intern
Volkswagen Credit
04.2023 - Current
Operation Strategy Intern
Bombardier Aerospace
09.2022 - Current
Academic Tutor
One Step Forward
07.2021 - 10.2021
Administrative Assistant
McMaster University
01.2021 - 02.2022
Retail Sales Associate
Reitmans
07.2020 - 08.2022
Bachelor of Commerce - Finance
McMaster University
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