Summary
Overview
Work History
Education
Skills
Volunteer Experience 2014-2015
References
Timeline
Generic

Emma Piers

Chilliwack,BC

Summary

Dynamic professional with extensive experience in customer service. Proven ability to train staff and build strong relationships with clients, ensuring satisfaction and loyalty. Skilled in cash handling and record keeping, consistently delivering exceptional results in fast-paced environments. Adaptable and committed to excellence in all tasks.

Overview

5
5
years of professional experience

Work History

Tanning Consultant

Perfect Tan
Abbotsford, BC
07.2021 - 05.2025
  • Educated customers on proper use of equipment and safety procedures for tanning beds.
  • Kept detailed records of customer visits, purchases, and payments received.
  • Provided training to new staff members on proper operation of equipment.
  • Explained the benefits of using different types of tanning beds and lotions.
  • Coordinated with vendors for repairs and maintenance of salon equipment.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Answered phones, booked appointments, and made sure every tanning and wellness visit was handled with care.

Server/Restaurant Hostess

Bow and Stern
Abbotsford, British Columbia
09.2020 - 07.2021
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Greeted guests and provided menus.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Checked food before serving it to customers.
  • Followed health safety guidelines when preparing and serving food products.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Provided excellent customer service to ensure satisfaction.

Personal Shopper

Real Canadian Superstore
Abbotsford, British Columbia
01.2020 - 08.2020
  • Assisted customers in selecting items that met their individual needs and preferences.
  • Processed payments for purchased items using cash registers or other payment systems.
  • Developed relationships with loyal shoppers by providing personalized shopping experiences.
  • Running orders.
  • Answering phones, computer work, training staff, and lots of cleaning.

Education

High School Diploma -

Abbotsford Christian Secondary School
Abbotsford, BC
07-2021

Skills

  • Customer service
  • Equipment maintenance
  • Cash handling
  • Inventory management
  • Product knowledge
  • Team training
  • Time management
  • Staff management
  • Willing to be flexible and adapt to new environments
  • Employee training
  • Relationship building
  • Record keeping
  • Effective communication

Volunteer Experience 2014-2015

  • Ruth and Naomi's Mission. Chilliwack BC
  • Maplewood, Tabor court and The Mayfair. Abbotsford BC

References

References available upon request.

Timeline

Tanning Consultant

Perfect Tan
07.2021 - 05.2025

Server/Restaurant Hostess

Bow and Stern
09.2020 - 07.2021

Personal Shopper

Real Canadian Superstore
01.2020 - 08.2020

High School Diploma -

Abbotsford Christian Secondary School

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Emma Piers