Emma Petch
Winnipeg,MB
Summary
Proven professional with extensive experience in maintaining high standards of cleanliness and providing exceptional customer service, notably at Paul. Skilled in efficient cleaning techniques and adept at managing customer inquiries and concerns, enhancing overall satisfaction. Demonstrates strong housekeeping abilities and a commitment to excellence, achieving significant improvements in workplace environment.
Overview
6
6
years of professional experience
Work History
Cleaner
Paul
Winnipeg, MB
02.2021 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Host
Peter
Winnipeg, MB
01.2019 - 11.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
High School Diploma -
Fort Richmond Collegiate
Winnipeg, MB06.2022
Skills
- Cleaning and sanitizing
- Sweeping and Mopping
- Housekeeping
- Customer Service
Languages
English
Elementary
Timeline
Cleaner
Paul
02.2021 - Current
Host
Peter
01.2019 - 11.2021
High School Diploma -
Fort Richmond Collegiate