EMMA PERRY
Orangeville
Summary
Dependable and professional with over 19 years of healthcare experience, complemented by strong administrative and technical skills. Proven expertise in creating and managing business website, designing impactful marketing materials, and producing high-quality professional documents. Acknowledged for exceptional communication, organizational abilities, and unwavering professionalism. Ideal for Office Administrator roles requiring technical proficiency alongside outstanding client service.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Retail/Customer Service Associate (Part Time)
Maudlin
Orangeville, ON
08.2025 - Current
- Managed customer interactions to ensure inquiries were addressed and issues resolved efficiently.
- Worked with team members to redesign store layout, aiming to improve customer navigation and experience.
- Provided informed assistance to customers by maintaining comprehensive knowledge of product offerings.
- Directed cash register functions, maintaining accuracy in financial transactions and ensuring thorough drawer reconciliation.
Nail Salon (Owner) (Part Time)
Gloss Boss
Orangeville, ON
08.2024 - Current
- Managed all aspects of home-based nail salon, ensuring a welcoming environment for clients seeking manicure and pedicure treatments.
- Assessed client requirements and recommended suitable service options and design preferences for enhanced satisfaction.
- Achieved seamless booking management and timely payment processing to enhance operational efficiency. Optimized inventory management and strengthened client communications to foster positive relationships.
- Cultivated a diverse client base by providing outstanding service and implementing effective social media marketing campaigns.
- Developed and implemented marketing strategies to enhance brand visibility and attract new clientele.
Personal Support Worker
Headwaters Health Care Centre, Dufferin Oaks, March of Dimes
Orangeville, ON
11.2006 - 10.2025
- Supported individuals in performing daily living tasks, fostering a sense of dignity and self-sufficiency.
- Assessed and implemented tailored care strategies for individuals with dementia and neurological conditions, ensuring their unique needs were met.
- Evaluated and reported shifts in physical and emotional states to support patient health management.
- Documented patient information accurately and implemented care plans in accordance with established protocols.
Education
Certificate of Technical Studies - Personal Support Worker
Georgian College Orangeville
Orangeville, ON01-2017
Certificate of Technical Studies - Advanced Nail Care
Institute of Hair & Beauty
Brampton, ON09-2024
Skills
- Collaborative teamwork
- Proficient in verbal and written communication
- Organization & Time Management
- Administrative & Computer Skills
- Leadership & Teamwork
- Appointment scheduling / bookings
- Preparing documents and reports
- Professional correspondence & confidentiality
- Professional telephone demeanor
- Document and records management
Certification
- Advanced Nail Technician (2021) Institute of Hair and Nails Brampton
- GPA (Gentle Persuasive Approach) 2017 Georgian College Orangeville
- Food Handlers (2026) Canadian Institute of Food Safety
- Smart Serve (2026) Smart Serve Ontario
- Pre-Empt Infection Prevention (2025)
- Medical Terminology St Johns Ambulance (2025)
Timeline
Retail/Customer Service Associate (Part Time)
Maudlin
08.2025 - Current
Nail Salon (Owner) (Part Time)
Gloss Boss
08.2024 - Current
Personal Support Worker
Headwaters Health Care Centre, Dufferin Oaks, March of Dimes
11.2006 - 10.2025
Certificate of Technical Studies - Personal Support Worker
Georgian College Orangeville
Certificate of Technical Studies - Advanced Nail Care
Institute of Hair & Beauty