Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emma Pauli

Sault Ste. Marie,ON

Summary

Dedicated hairstylist with a strong background in customer service, complemented by exceptional communication abilities. Consistently recognized for improving salon's customer satisfaction levels and fostering client relationships to enhance the customer experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Hairstylist

Azure Salon Spa Medispa
Sault Ste Marie, ON
10.2021 - Current
  • Delivered personalized hair consultations to assess client needs and preferences.
  • Performed hair coloring, cutting, and styling services using various techniques.
  • Maintained cleanliness and organization of workstations and salon equipment.
  • Greeted customers, answered phones and booked appointments.
  • Built strong client relationships through exceptional customer service and communication skills.
  • Managed appointment scheduling to optimize client flow in the salon.
  • Stayed updated on industry trends and techniques through ongoing education and training.

Hairstylist Apprentice

Hollywood Beauty Salon
Sault Ste Marie, ON
01.2019 - 10.2021
  • Assisted senior stylists with hair cutting and coloring techniques.
  • Developed a loyal client base through excellent customer service skills.
  • Provided excellent customer service during consultations and appointments.
  • Participated in ongoing training to enhance hairstyling skills and knowledge.
  • Prepared hair products and tools for use before each appointment.
  • Observed client preferences to aid in developing personalized styling recommendations.
  • Engaged clients with friendly conversation to create a welcoming atmosphere.
  • Scheduled client appointments efficiently, ensuring optimal time management.

Education

Hairstyling Degree - Hairstyling

Sault College of Applied Arts And Technology
Sault Ste. Marie
05-2019

Skills

  • Scheduling and Calendar Management
  • Customer Service Excellence
  • Microsoft Office
  • Front Desk Management
  • Communication & Interpersonal Skills
  • Office Administration
  • Time Management
  • Problem Solving

Certification

  • 2000 Hours In-School Education Completed
  • 1500 Hours of Hairstyling Apprenticeship Completed
  • Certificate of Qualification and Full Hairstyling License Aquired on Sept 1st, 2022

Timeline

Hairstylist

Azure Salon Spa Medispa
10.2021 - Current

Hairstylist Apprentice

Hollywood Beauty Salon
01.2019 - 10.2021

Hairstyling Degree - Hairstyling

Sault College of Applied Arts And Technology

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Emma Pauli