Emma Parlardg

•Effectively educated guest on our products during tastings.

• Served high customer volumes during special events, nights, and weekends.
• Kept bar presentable and well-stocked to meet customer needs.
• Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
• Boosted beverage sales, designing and promoting range of signature cocktails.
• Contributed to event success, planning beverage menus and efficiently serving large groups.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Mixed unique and interesting cocktails for customers, including bar specials.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.

I made cocktails in a timely fashion to continue the rotation of service. I ensure the bar was stocked and ready for the night as well as ready for the next day. I ensured customers were happy throughout the meal and upsold items for the customers preferences. I was an event bartender which I kept guest enjoying new cocktails and sure they were having a good time . As well as setting up and taking down decorations and furniture for the night.

Ensured customers were served in a timely manner, provided

recommendations, upsells, maintained a cash register,

stocked & organized bar

Preparing the dining area by placing napkins, service plates,

and cutlery on tables. Adhering to sanitation standards to keep

their guests safe. Helping guests chose food and beverages

offered by the restaurant. Staying updated on the current menu

and advising guests accordingly.

Daily activities as the Head Hostess included greeting

customers, escorting them to tables, monitoring seating,

informing customers on wait period, making sure tables are

cleaned after use, taking phone calls for reservations, and

thanking customers upon departure. As well as training new staff and ensuring they understand proper seating rotations and how to organize reservations.