Emma Owens
Sacramento
Summary
Skilled Imaging Technician experienced in operating advanced radiographic equipment and performing diagnostic imaging procedures. Collaborates with medical professionals to enhance diagnosis and treatment planning. Technical expertise and commitment to patient care contribute to increased efficiency in healthcare settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Electronic Imaging Technician II
Sutter Health
Sacramento
02.2026 - Current
- Assist in supporting continuity of patient care by ensuring imaging records are accessible for appointments, procedures, and consultations.
- Demonstrate compassion, professionalism, and effective communication when collaborating with healthcare teams and assisting patients.
- Manage and maintain electronic medical imaging records, ensuring accurate organization, quality control, and timely availability for patient care.
- Retrieve, upload, and process diagnostic imaging studies while maintaining compliance with HIPAA and organizational privacy standards.
- Coordinate with radiologists, physicians, technologists, and outside healthcare facilities to facilitate the secure exchange of medical images and patient records.
Patient Service Representative II
Sutter Health
Sacramento
03.2025 - 02.2026
- Informed patients about services, procedures, and insurance options to enhance understanding of care.
- Assisted patients with scheduling appointments and managing their records.
- Addressed patient inquiries and resolved issues efficiently to improve patient satisfaction.
- Verified patient information and ensured accuracy in the database.
- Coordinated with medical staff to facilitate smooth patient flow.
- Processed insurance claims and maintained accurate billing records.
- Guided patients on pre-visit preparations and follow-up care instructions to ensure compliance and better outcomes.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Adhered to HIPAA regulations when handling confidential patient information.
Assistant Store Manager
Eddie Bauer Outlet
Folsom
05.2024 - 03.2025
- Assisted in daily store operations and staff management.
- Coordinated team schedules to ensure efficient coverage.
- Supported inventory management and stock replenishment processes.
- Trained new employees on store policies and customer service standards.
- Resolved customer inquiries and complaints with professionalism and care.
- Collaborated with senior management on promotional events and initiatives.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Lead Sales Advisor
Sephora
Petaluma
07.2023 - 01.2024
- Supervised daily operations of the sales department including hiring, training staff and assigning tasks, duties.
- Educated clients on product features, benefits, and application techniques, fostering informed purchasing decisions.
- Processed sales transactions accurately using point-of-sale systems and software.
- Collaborated with team members to improve customer service and optimize store performance.
- Educated clients about product features, benefits, and application techniques.
Education
Some College (No Degree) - Psychology
Sacramento State
Sacramento, CASome College (No Degree) - Cognitive Psychology
Sonoma State University
Rohnert Park, CASkills
- Electronic imaging management
- Diagnostic imaging processing
- Imaging technologies
- Patient record management
- HIPAA compliance
- Medical records organization
- Patient communication
- Medical staff coordination
- Billing procedures
Certification
Mental Health First Aid, 2025-10-06
Timeline
Electronic Imaging Technician II
Sutter Health
02.2026 - Current
Patient Service Representative II
Sutter Health
03.2025 - 02.2026
Assistant Store Manager
Eddie Bauer Outlet
05.2024 - 03.2025
Lead Sales Advisor
Sephora
07.2023 - 01.2024
Some College (No Degree) - Psychology
Sacramento State
Some College (No Degree) - Cognitive Psychology
Sonoma State University