Emma Outram
Mississauga,ON
Summary
Detail-oriented professional with strong customer-service and administrative skills, seeking to contribute to a dynamic team in a role that utilizes my skills and supports company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service
Goodlife Fitness
05.2023 - Current
- Provided outstanding customer service.
- Greeted customers, answered questions accurately, and assisted with membership sales.
- Successfully completed various administrative and reception tasks.
- Handled payments, billing, and secure information.
Sales Associate
Talize
06.2021 - 09.2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size and color.
Sales Associate
Brandy Melville
03.2019 - 08.2019
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Psychology
University of Toronto
04.2023
High School Diploma -
St. Marcellinus Secondary School
Mississauga, ON06.2019
Skills
- Customer Service-Oriented
- Time-Management
- Problem-Solving
- Positive Attitude and Adaptability
- Teamwork and Communication
- Organization and Responsibility
- Computer Proficiency
- Self-Motivation
Certification
CPR certified - June 2023
Timeline
Customer Service
Goodlife Fitness
05.2023 - Current
Sales Associate
Talize
06.2021 - 09.2021
Sales Associate
Brandy Melville
03.2019 - 08.2019
Bachelor of Science - Psychology
University of Toronto
High School Diploma -
St. Marcellinus Secondary School
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