Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Emma Monteith

Windsor,NS

Summary

Energetic person with established customer service skills and foodservice experience. Adaptable employee, bringing flexibility and enthusiasm to diverse teams. Collaborative team leader, operating cash register, cleaning and managing customer flow.

Overview

6
6
years of professional experience

Work History

Ice Cream Scooper

Carla Stone
07.2023 - Current
  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
  • Kept work area tidy and sanitary, promptly addressing spills, and other messes.
  • Operated cash register, taking payments and issuing customer receipts.
  • Maintained cleanliness and organization in establishment.
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Carried out cash and card transactions quickly and thoughtfully.
  • Offered samples of new ice cream flavors to customers.
  • Kept tidy and organized area to comply with cleanliness standards.

Pharmacy Assistant

Superstore
02.2022 - 07.2023
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Received incoming supplies and stocked in correct locations.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Merchandised over-the-counter goods and rotated stock.
  • Counted and labeled prescriptions with correct item and quantity.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Updated computer system with current customer, payment and inventory information.
  • Trained new pharmacy staff on computer system and drug management protocols.
  • Supported operations with filing, copying and faxing.
  • Verified order information against computer database.
  • Completed and filed documentation for insurance, store and liability purposes.
  • Operated cash register and performed front counter tasks to facilitate daily operations.
  • Answered customer phone calls to address questions and provide assistance with prescriptions.
  • Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
  • Organized client information into correct profiles while maintaining confidentiality.
  • Received, processed and entered prescription orders into pharmacy databases.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Tracked pharmacy inventory and reported medication numbers to lead pharmacists.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Distributed medicine and supplements from stock containers to correct packages.
  • Typed and printed out prescription and medication labels.
  • Implemented strong filing techniques to sort and store important documents and medical forms.
  • Gathered and bagged prescriptions and prepared extemporaneous pharmaceuticals.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.

Childcare Provider

Multiple Parents
07.2017 - 06.2023
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Read stories, sang songs and facilitated creative play.
  • Provided support and guidance to children in conflict resolution.

Cashier

Superstore
11.2019 - 02.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Handled cash with high accuracy and took care to check bills for fraud.

Education

High School Diploma -

Woodstock High School
Woodstock, NB

Bachelor of Science - Biology

Mount Allison University
Sackville, NB

Skills

  • High-Volume Environments
  • Cash Handling Accuracy
  • Equipment Preparation
  • Health Code Requirements
  • Menu Memorization
  • Typing Medication Labels
  • Till Counting
  • Processing Orders
  • Filing Documents
  • Assisting Pharmacists
  • Safety Awareness
  • Social and Academic Development
  • Behavior Management Techniques
  • Reading Skills
  • Time Management Skills
  • Staff Training
  • Stocking and Replenishing
  • Money Handling
  • Verbal and Written Communication

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Ice Cream Scooper

Carla Stone
07.2023 - Current

Pharmacy Assistant

Superstore
02.2022 - 07.2023

Cashier

Superstore
11.2019 - 02.2022

Childcare Provider

Multiple Parents
07.2017 - 06.2023

High School Diploma -

Woodstock High School

Bachelor of Science - Biology

Mount Allison University

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Emma Monteith