Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emma McNaney

Brampton

Summary

Dynamic and customer-focused professional with experience at Tim Hortons , excelling in money handling and inventory management. Proven ability to enhance customer loyalty through effective communication and problem resolution. Recognized for consistently delivering high-quality service and maintaining a well-organized environment, contributing to increased sales and customer satisfaction.

Overview

1
1
year of professional experience

Work History

Cashier

Tim Hortons
06.2024 - 08.2024
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering any questions.
  • Developed and managed relationships with customers to increase customer loyalty.

Cashier/Line Cook

A&w Restaurants
07.2023 - 05.2024
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front counter.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Learned duties for various positions and provided backup at key times.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Education

David Suzuki Secondary School
Brampton
06-2027

Skills

  • Product restocking
  • Team collaboration
  • Returns processing

  • Time management skills
  • Inventory management
  • Money handling

Languages

English
Full Professional

Timeline

Cashier

Tim Hortons
06.2024 - 08.2024

Cashier/Line Cook

A&w Restaurants
07.2023 - 05.2024

David Suzuki Secondary School
Emma McNaney