Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Emma McCartney

Edmonton,Alberta

Summary

Focused Housekeeper with exemplary cleaning skills from career spanning 3 years. Resourceful, punctual and can stand for long periods. Effectively cleans buildings by emptying trash, sweeping, disinfecting surfaces and equipment and sterilizing rooms. Can work incredibly well independently as well as in team environment.

Overview

10
10
years of professional experience

Work History

Childcare Provider

Multiple Families
Edmonton, AB
11.2013 - Current
  • Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
  • Developed and implemented lesson plans and activities for children of various ages.
  • Recorded child behavior, food, and medication information for supervisors.
  • Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
  • Guided children through engaging and productive activities to foster fun learning environment.

Housekeeper

DoubleTree By Hilton
Edmonton, AB
09.2021 - 11.2023
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Ensured that all health standards were met during cleaning operations.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Responded to requests from guests regarding housekeeping needs.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Reported damage or theft of hotel property to management.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Inspected furniture for damage or stains in between guest stays.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Organized closets with hangers for guests' clothing items.
  • Emptied trash receptacles throughout the property.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Adhered to daily cleaning schedules and updated as needed based on demand.

Comfort Care-Aid

Manpower
Smoky Lake, AB
05.2021 - 07.2021
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Conducted patient education on health topics related to their condition.
  • Provided emotional support to family members who were dealing with illness or death of loved ones.
  • Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Supported unit efficiency by maintaining current and accurate clerical paperwork.
  • Assisted in scheduling and preparing patient appointments.
  • Assisted patients with activities of daily living.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Communicated changes in patient conditions and other unit concerns to multidisciplinary team.

Environmental Services Housekeeper

Alberta Health Services
Smoky Lake, AB
01.2021 - 04.2021
  • Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
  • Responded promptly to requests for housekeeping services from staff or visitors.
  • Replenished supplies such as soap, toilet paper and paper towels in restrooms.
  • Monitored building security and safety by locking doors or avoiding hazards.
  • Dusted, swept and mopped to maintain clean, safe environment for clients.
  • Kept business entrances clean, tidy and professional in appearance.
  • Responded quickly to calls for spills and other potentially dangerous situations.
  • Kept storage areas organized and free of clutter by disposing of unused items appropriately.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Vacuumed carpets and upholstered furniture.
  • Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.

Eyelash Extension Technician

Fabutan
Edmonton, AB
10.2019 - 03.2020
  • Kept work areas, tools and equipment properly sanitized to reduce risk of cross-contamination.
  • Attended training classes to learn and improve technique.
  • Self-marketed and promoted services online to obtain new clients and retain prior clients.
  • Designed specific eyelash treatments based upon guests' individual needs.
  • Bonded individual eyelash extensions to natural eyelashes with liquid adhesive.
  • Ensured compliance with local laws pertaining to cosmetology services provided.

Education

Some College (No Degree) - Eyelash Extensions

MC College
Edmonton, AB
05-2020

Some College (No Degree) - Esthetics And Nail Care Technology

MC College
Edmonton, AB
10-2019

High School Diploma -

M. E. LaZerte High School
Edmonton, AB
06-2019

Skills

  • Strong Manual Dexterity
  • Friendly, Positive Attitude
  • Excellent interpersonal and Communication Skills (Written and Oral)
  • Customer Service-Focused
  • Leadership and Team Building
  • Safe Chemical Handling
  • Restroom Servicing
  • Equipment Disinfection
  • COVID-19 Safety Procedures
  • Work Planning and Organization
  • Guest Relations
  • Storage Organization
  • Calm Under Pressure
  • Vacuuming and Sweeping

References

References available upon request.

Timeline

Housekeeper

DoubleTree By Hilton
09.2021 - 11.2023

Comfort Care-Aid

Manpower
05.2021 - 07.2021

Environmental Services Housekeeper

Alberta Health Services
01.2021 - 04.2021

Eyelash Extension Technician

Fabutan
10.2019 - 03.2020

Childcare Provider

Multiple Families
11.2013 - Current

Some College (No Degree) - Eyelash Extensions

MC College

Some College (No Degree) - Esthetics And Nail Care Technology

MC College

High School Diploma -

M. E. LaZerte High School

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Emma McCartney