Emma Massey
Vancouver,BC
Summary
I am an organized and dependable CDA who is successful at managing multiple priorities with a positive attitude and a willingness to try and take on added responsibilities to meet team goals. I am very invested in patients and their care and wellness.
Overview
5
5
years of professional experience
Work History
RESTORATION TECH
NORTHWEST ALLIANCE
06.2021 - Current
- Working as a restoration technician on high end residential and exotic stone work to accurately and safely clean, maintain, and fully restore many different projects with a high attention to detail
- Due to high proficiency for delicate work, I worked on the art and sculpture team.
CDA
Cypress Dental
02.2023 - 03.2024
- Worked in a general dentistry setting.
- Very experienced with Cleardent software and some experience with Tracker software.
- Performed accurate impressions and crown preps using a scanner as well as traditional trays.
- Assisted the doctors with appointments that ranged from specific exams to gum grafts.
- Performed in office whitening appointments.
- Contributed to office stock control and ordering functions.
- Called patients to book them in for follow up appointments.
- Assist admin staff with managing patient's insurance plans, and breaking down estimates with the patients.
- Created and facilitated the streamlining of administrative processes by templating, and standardizing office wide forms with a popular word processing software.
- Created physical marketing materials and copywrite.
- Helped organize celebration and team building events.
CDA PRACTICUM
CHAMPLAIN DENTAL
09.2021 - 07.2022
- As a CDA student on my practicum I performed many duties such as exposing radiographs, assisting with restorations/extractions, alginate impressions, polishing and fluoride application, sterilization, oral hygiene instructions and opening/closing the operatories
- Also during this practicum I received cross training for front end of the office. This included ordering more supplies, and reception duties such as scheduling appointments, and insurance procedures.
SALES ASSOCIATE
WINNERS
08.2019 - 04.2020
- Direct retail sales experience as a floor staff member, which allowed me to gain a high proficiency for public speaking, interacting with the general public, and being of service.
- Also trained and experienced in Cashier's duties at this workplace, which has made cross training in front end administrative duties in dentistry an easy learn.
Education
Certified Dental Assisting diploma, CDA PROGRAM -
VANCOUVER COMMUNITY COLLEGE
07.2022
Nail Technician diploma, PROFESSIONAL NAIL STUDIO PROGRAM -
BLANCHE MACDONALD
09.2021
Highschool Diploma -
DAVID THOMPSON SECONDARY
01.2019
References
- Dr. Samantha Chien, Cypress Dental (647)-625-9490
- Dr. Michelle Kim, Cypress Dental (778)- 908-1222
- Dr. Tara Kim, Champlain Dental (604)-430-2178
- Madisson Craig, NorthWest Alliance (778)-697-3335
Volunteer Experience
- Southlands Heritage Farm, 2016, 2019, Running children's pony camps, providing horse care and childcare, teaching children about the animals and providing them with educational activities about the produce grown on the farm.
- VOKRA (Vancouver Orphaned Kitten Rescue Association), 2020, 2020, Providing feral senior cat care, which included: feeding, providing medications/supplements, cleaning their sanctuary, checking in on their general health, and making sure their final days were spent as comfortable as possible.
Timeline
CDA
Cypress Dental
02.2023 - 03.2024
CDA PRACTICUM
CHAMPLAIN DENTAL
09.2021 - 07.2022
RESTORATION TECH
NORTHWEST ALLIANCE
06.2021 - Current
SALES ASSOCIATE
WINNERS
08.2019 - 04.2020
Certified Dental Assisting diploma, CDA PROGRAM -
VANCOUVER COMMUNITY COLLEGE
Nail Technician diploma, PROFESSIONAL NAIL STUDIO PROGRAM -
BLANCHE MACDONALD
Highschool Diploma -
DAVID THOMPSON SECONDARY
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