Emma Mammoliti
Vaughan,ON
Summary
At CIOT, I used my exceptional communication skills and problem-solving abilities to consistency exceed yearly sales targets. My experience as a laser hair removal technician and sales representative demonstrates my ability to multitask and create lasting connections with customers, both of which have significantly contributed to business growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Assistant
CIOT
09.2023 - Current
- Used my previous sales knowledge at the company to assist current sales representatives.
- Helped customers locate products and checked store systems.
- Assisted customers with prompt and polite support in-person and via telephone.
- Fielded customer questions to share information about products, availability, and pricing.
Laser Hair Removal Technician
Kleinburg Lux
09.2019 - Current
- Built strong relationships with customers to drive repeat business.
- Maintained treatment rooms and workstations.
- Examined and analyzed clients' skin to evaluate skin conditions and provide skin care recommendations.
- Handled busy schedules and stayed on top of key deadlines.
Sales Representative
CIOT
09.2020 - 08.2023
- Maintained in-depth knowledge of the company's products and services. Educating customers on products to drive sales.
- Built and maintained strong relationships with new and existing customers.
- Met or exceeded sales targets annually.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond serve needs.
- Maintained up-to-date knowledge of store sales, payment policies, and in-store software.
Receptionist
Chroma Hair Design
09.2017 - 12.2019
- Kept reception area clean and neat to give visitors positive first impression.
- Professionally welcomed new clients and offered helpful, kind service.
- Resolved customer problems and complaints.
- Maintained the privacy of client and business information.
Education
Bachelor of Interior Design -
George Brown College
Toronto, ON07.2027
High School Diploma -
Emily Carr Secondary School
Woodbridge, ON06.2020
Skills
- Complex Problem-Solving
- Visual Merchandising
- Multitasking
- Processing payments
- Relationship Building
- Teamwork and Collaboration
- Strong Communication and Interpersonal Skills
- Goal-Driven
Certification
Smart Serve Certified 2024
Certificate #240811512154
Alma Lasers Soprano Ice - Diode Laser Systems. September 2019, Toronto ON.
- Hair Removal
- Skin Tightening
Timeline
Sales Assistant
CIOT
09.2023 - Current
Sales Representative
CIOT
09.2020 - 08.2023
Laser Hair Removal Technician
Kleinburg Lux
09.2019 - Current
Receptionist
Chroma Hair Design
09.2017 - 12.2019
Bachelor of Interior Design -
George Brown College
High School Diploma -
Emily Carr Secondary School
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