Emma-Lynn Ambler

As a full-time practicum student, I:

• Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
• Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
• Implemented cost-saving measures through resource allocation, leading to significant budget reductions.
• Developed comprehensive rapport with clients and families.
• Works closely with school admin, staff, parents, and First Nation, Inuit, and Metis students to develop success plans to improve achievement, school engagement, and graduation.
• Duties include relationship-building, supporting students, and data collection & monitoring.

• Help clients receive appropriate, high-quality care with reasonable results.
• Partnered with social workers and case managers to develop and implement individualized care plans and documented interventions.
• Evaluate treatment plans against individual goals and healthcare standards.
• Administer medication on a daily basis.
• Case plan.
• Manage caseload of children in welfare system to provide comprehensive, community-based care.
• Create court-ready documentation.
• Supervise visits between parents/caregivers and children.

• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise.
• Answered questions about store policies and addressed customer concerns.
• Collected and authorized payments of guests.
• Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
• Supported optimal animal health and comfort.
• Documented animals' weight, size and condition in computer system for review by senior staff.

• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Recommended products based on solid understanding of individual customer needs and preferences.
• Learned every menu preparation and numerous off-label drinks to meet all customer needs.
• Elevated customer loyalty by using strong communication abilities to resolve customer problems.
• Sanitized equipment and wiped down counters and tables to prevent spread of germs.
• Controlled line and crowd with quick, efficient service.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

• Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
• Created appealing food arrangements for party trays and specialized orders.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Greeted customers at counter to fulfill requests and answer questions.
• Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
• Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
• Listened to customer requests and suggested additional menu items as appropriate to upsell products.