Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Emma Leyva

Hollister

Summary

Experienced Shift Lead with proven background in managing team operations, improving productivity, and ensuring customer satisfaction. Strengths include strong leadership skills, ability to multitask and adapt quickly to changing situations. Previous roles demonstrate impact in fostering cohesive teams, implementing process improvements and maintaining high standards of service.

Overview

1
1
year of professional experience

Work History

Shift Lead

Burger King
Las Vegas
07.2024 - 11.2024
  • overseeing daily operations and cash drawers , leading and creating ways to increase productivity and employee satisfaction , ensuring customer satisfaction, and maintaining high standards of quality and efficiency engaging customers within 10 seconds or less

Assistant Floral Manager

Smiths Food And Drug
Las Vegas
02.2024 - 07.2024
  • ordering flowers, maintaining supplies, discussing requirements with clients, developing flower arrangements, wrapping arrangements

Seasonal Hostess/Server

Cracker Barrel
Las Vegas
10.2023 - 01.2024
  • After visitors are seated at their table, greet them, go over the menu, take orders, serve the food, and periodically stop by the table to offer any further assistance.

Sales Associate

BootBarn work
Las Vegas
08.2023 - 10.2023

Help with products processing, floor stock replenishment, and monitoring. Complete all sales transactions accurately and quickly, and keep up with media and cash accountability at POS registers.Help with goods processing, floor stock replenishment, and monitoring. Complete all sales transactions accurately and quickly, and keep up with media and cash accountability at POS registers.

Education

High School Diploma -

Nevada Connections Academy
Las Vegas, Nevada
05-2024

Skills

  • Customer service
  • Team leadership
  • Cash handling
  • Time management
  • Effective communication
  • Problem solving
  • Operations monitoring
  • Customer relationship management
  • Active listening

References

References available upon request.

Timeline

Shift Lead

Burger King
07.2024 - 11.2024

Assistant Floral Manager

Smiths Food And Drug
02.2024 - 07.2024

Seasonal Hostess/Server

Cracker Barrel
10.2023 - 01.2024

Sales Associate

BootBarn work
08.2023 - 10.2023

High School Diploma -

Nevada Connections Academy
Emma Leyva