Emma Lajoie
Windsor
Summary
Dynamic customer service professional with experience at Real Canadian Superstore, recognized for enhancing customer satisfaction and loyalty. Skilled in cash handling and resolving transaction issues, I consistently provided exceptional service, leading to positive feedback. Dependable and adaptable, I thrive in fast-paced environments while ensuring efficient cash transactions and effective communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier and Customer Service Clerk
Real Canadian Superstore
03.2022 - Current
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Bachelor of Science - Nursing
St. Clair College
Windsor, ON04-2028
High School Diploma -
Holy Names Catholic High School
Windsor, ON06-2024
Skills
- Customer service
- Cash handling
- Refunds and exchanges
- Cash drawer balancing
- Dependability
- Flexible scheduling
- Child supervision
- Toddler care experience
- Childcare
- Light housekeeping
- CPR certified
Certification
- CPR Certification
- First Aid Certification
Timeline
Cashier and Customer Service Clerk
Real Canadian Superstore
03.2022 - Current
Bachelor of Science - Nursing
St. Clair College
High School Diploma -
Holy Names Catholic High School
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